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21

Exclusions

Subject to non-excludable laws, this warranty does not cover:

• normal wear and tear to the product or parts

• batteries or other consumables included with this product (excluding

   sealed non replaceable battery models)

• damage to the product caused by or at the direction of the Customer,  

   including through accident, misuse, abuse, lack of reasonable care,   

   tampering or repair by uncertified or non-authorised personnel. 

• any product that has not been installed, operated or maintained in

   accordance with the manual or operating instructions provided with

   the product

• any damage caused by improper power input or improper cable

   connection

• any indirect, special or consequential loss or damage of any kind

Garland’s

 total liability in relation to the products shall not exceed the 

purchase price paid for the products, regardless of the basis of the claim 

and whether or not arising due to or in connection with the supply.

To make a claim

If a defect in the product appears within the Warranty Period, you

are entitled to submit a warranty claim by first visiting the 

Garland

 

website address below and filling out the Return Form.

On contacting 

Garland

 and providing the proof of purchase (The

original number and date of invoice) you will be issued a Goods

Return Authorisation (GRA) prior to you returning the product.

When returning the product please ensure a copy of the GRA is

included and the product is properly packaged so that no damage

occurs in transit. Any postage and packaging expenses required to

return the product to 

Garland

 will be at your cost, but you may be 

entitled to a refund of those postage and packaging expenses where 

there is a major or minor problem with the products which entitles you 

to a repair or replacement. 

If 

Garland

 elects to repair the product, please note that the products 

presented for repair may be replaced by refurbished goods of the

same type rather than being repaired. Refurbished parts may be

used to repair the products, where such parts are equivalent quality 

to the original.

15. Warranty & Contact Details

Summary of Contents for Ongard OG20

Page 1: ...read this user guide which should be saved for future reference and passed on to any subsequent owner Photoelectric Smoke Alarm with Hush User Guide 240V AC 50Hz 15mA max 9V back up single or multiple...

Page 2: ...Safety Habits 18 14 What To Do When The Alarm Sounds 19 15 Warranty Contact Details 20 Thank you for purchasing this smoke alarm It is an important part of your family s home safety plan You can trus...

Page 3: ...type or model of smoke CO or heat alarm Hush quiets unwanted alarms for up to 9 minutes Alarm memory identifies which alarm has activated Optional use tamper resistant feature serves as a safeguard ag...

Page 4: ...otoelectric Smoke Sensor Interconnecting Smoke and Heat Alarms Up to any combination of 17 other alarm models Compatible Models include OG10 OG20 OG20LL OG30 Operating Temperature 0 C to 40 C Operatin...

Page 5: ...r humidifiers If a hallway or room is more than 9 1m long put alarms at both ends For maximum household protection see Figure 1C Things to Consider For Ceiling Mounting Smoke from a fire will rise to...

Page 6: ...MENT KITCHEN HALL GARAGE MASTER BEDROOM FIRE EXTINGUISHERS SMOKE ALARMS FIRE BLANKET or Heat Alarm DINING ROOM LIVING ROOM Smoke Alarms for Minimum Protection IonisationType Smoke Alarm with Alarm Sil...

Page 7: ...CEILING PEAK CEILING 300mm MINIMUM 600mm MINIMUM MAXIMUM SIDE WALL BEST PLACEMENT DO NOT INSTALL DO NOT INSTALL DEAD AIR NOT IN THIS AREA ANYWHERE IN THIS AREA 500mm 1000mm DEAD AIR ACCEPTABLE PLACEME...

Page 8: ...chen alarm is desired it should have an ionisation alarm silencer feature or be a photoelectric alarm or heat alarm Do not place in the garage Mobile Home Installation For Well Insulated Mobile Homes...

Page 9: ...RCD WARNING This alarm cannot be operated from power derived from a square wave or modified square wave inverter These type of inverters are sometimes used to supply power to the structure in off grid...

Page 10: ...er connection will result in damage to the alarm failure to operate or electrical shock hazard Make certain alarms are wired to a continuous non switched final sub circuit Note Use approved listed Aus...

Page 11: ...arts Do not tamper 1 Secure a suitable junction box near the position of the smoke alarm ensure the quick connect cable length is long enough to reach the junction box for termination to be made 2 Con...

Page 12: ...Red LED Blinks once every 5 minutes and 20 seconds Mains power is present indicating normal operation Red LED Blinks once a second smoke alarm senses smoke and simultaneously sounds an audible alarm...

Page 13: ...ush Test button for at least five 5 seconds The smoke alarm will sound 3 long beeps pause 3 longs beeps repeating for up to 10 seconds after the Hush Test button is released NOTE If smoke alarms are i...

Page 14: ...push the button on the initiating unit Red LED flashing every second to silence the alarm for up to 10 minutes If the smoke is not too dense that unit and all interconnected units will silence After...

Page 15: ...ke alarm sounds unwanted alarms when residents are cooking taking showers etc 1 Hire an electrician to move smoke alarm to a new location See Section 3 Installation Instructions and Section 4 Location...

Page 16: ...en installing the battery press the battery lever down into the battery compartment and install the battery See Figure 5 Caution If the battery compartment is closed without a battery the red battery...

Page 17: ...electric alarms Photoelectric sensing alarms may detect visible fire particles associated with slow smouldering fires sooner than ionisation alarms Home fires develop in different ways and are often u...

Page 18: ...o test your plan before an emergency You may not be able to reach your children It is important they know what to do Current studies have shown alarms may not awaken all sleeping individuals It is the...

Page 19: ...t open it slightly and be ready to slam it shut if heat and smoke rush in Stay close to the floor if the air is smoky Breathe shallowly through a cloth wet if possible Once outside go to your selected...

Page 20: ...come within guarantees that cannot be excluded under the ACL 5 2 The Customer is entitled to a replacement or refund for major failure and for compensation for other reasonably foreseeable loss or da...

Page 21: ...make a claim If a defect in the product appears within the Warranty Period you are entitled to submit a warranty claim by first visiting the Garland website address below and filling out the Return F...

Page 22: ...This warranty is provided by Madison Technologies 149 Beaconsfield St Silverwater NSW 2128 1800 66 99 99 www garlandcables com au ABN 56 010 669 379...

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