Troubleshooting
Garland RTCSmp Induction Built-in Griddles
Part # 4532291 Rev 2 (01/15/14)
23
10.2
Problems and Possible Causes
Problem
Possible Causes
Action To Take By Operator
No heat, 7-segment
display is OFF (dark)
No power supply.
Check the electrical supply, e.g. power cable
plugged into the wall socket.
Check primary fuses.
Control knob is in OFF-position.
Turn control knob to an ON-position.
Defective induction unit.
Ensure knob is in OFF-position and if possible
and safe, disconnect the unit from the power
supply. Contact your authorized service agency.
Poor heating, 7-segment
display is ON (shining)
Air-cooling system blocked.
Verify that air inlet and outlet are not
obstructed. Ensure the Air Intake Filter is clean.
One phase is missing (for units
with three phase supply only).
Check primary fuses.
Ambient temperature is too high;
the cooling system is not able to
keep the induction unit in normal
operating conditions.
Verify that no hot air is sucked in by the fan.
Reduce the ambient temperature. The intake air
temperature must be lower than 104°F (40°C).
Defective induction unit.
Ensure knob is in OFF-position and if possible
and safe, disconnect the unit from the power
supply. Contact your authorized service agency.
Unit does not react to
control knob positions
Defective control unit.
If possible and safe, disconnect the unit from
the power supply. Contact your authorized
service agency.
Power/heating level seems
to be reduced, fan is
working
Air-cooling system is blocked. Dirty
air filter.
Fan is dirty.
Verify that air inlet and outlet are not
obstructed. Ensure the Air Intake Filter is clean.
Contact your authorized service agency.
Power/heating level seems
to be reduced, fan does
not work
Defective fan or fan control.
Ensure knob is in OFF-position and if possible
and safe, disconnect the unit from the power
supply. Contact your authorized service agency.
After a longer permanent
operating time,
Power/heating level seems
to be reduced
Overheated induction coil; cooking
area is too hot. Overheated oil on
cooking area.
Switch the unit off. Wait until the heating zone
has cooled down before turning the unit ON
again.
