Garmin 010-02172-19, Owner'S Manual

Troubleshooting

29

y

Reduce the display brightness (

Backlight Settings, 

page 

25

).

y

Turn off Bluetooth technology when you are not 

using connected features (

Turning Off the Bluetooth 

Smartphone Connection, page 

3

).

y

Turn off activity tracking (

Activity Tracking Settings, 

page 

10

).

y

Limit the smartphone notifications the device 

displays (

Managing Notifications, page 

3

).

y

Stop broadcasting heart rate data to paired Garmin 

devices (

Broadcasting Heart Rate to Garmin Devices, 

page 

7

).

y

Turn off wrist-based heart rate monitoring (

Turning 

Off the Wrist-based Heart Rate Monitor, page 

8

).

y

Turn off automatic pulse oximeter readings 

(

Changing the Pulse Oximeter Tracking Mode, 

page 

9

).

Restarting the Device

If the device stops responding, you may need to restart it.

NOTE: 

Restarting the device may erase your data or 

settings.

1 

Hold 

for 15 seconds.

The device turns off.

2 

Hold 

for one second to turn on the device.

Restoring All Default Settings

You can reset all of the device settings to the factory 

default values.

1 

Hold  .

2 

Select   > 

System 

> 

Reset

.

3 

Select an option:

•  To reset all of the device settings to the factory 

default values and delete all user-entered 

information and activity history, select 

Delete 

Data and Reset Settings

.

NOTE: 

If you have set up a Garmin Pay wallet, 

this option deletes the wallet from your device. 

If you have music stored on your device, this 

option deletes your stored music.

•  To reset all of the device settings to the factory 

default values and save all user-entered 

information and activity history, select 

Reset 

Default Settings

.

Acquiring Satellite Signals

The device may need a clear view of the sky to acquire 

satellite signals.

1 

Go outdoors to an open area.
The front of the device should be oriented toward 

the sky.

2 

Wait while the device locates satellites.
It may take 30–60 seconds to locate satellite 

signals.

Improving GPS Satellite Reception

y

Frequently sync the device to your Garmin Connect 

account:

•  Connect your device to a computer using the 

USB cable and the Garmin Express application.

•  Sync your device to the Garmin Connect app 

using your Bluetooth enabled smartphone.

•  Connect your device to your Garmin Connect 

account using a WiFi wireless network.

While connected to your Garmin Connect account, 

the device downloads several days of satellite 

data, allowing it to quickly locate satellite signals.

y

Take your device outside to an open area away 

from tall buildings and trees.

y

Remain stationary for a few minutes.

Activity Tracking

For more information about activity tracking accuracy, 

go to 

Garmin.com.sg/legal/atdisclaimer

.

My step count does not seem accurate

If your step count does not seem accurate, you can try 

these tips.

y

Wear the device on your non-dominant wrist.

y

Carry the device in your pocket when pushing a 

stroller or lawn mower.

y

Carry the device in your pocket when actively using 

your hands or arms only.

NOTE: 

The device may interpret some repetitive 

motions, such as washing dishes, folding laundry, 

or clapping your hands, as steps.

The floors climbed amount does not seem 

accurate

Your device uses an internal barometer to measure 

elevation changes as you climb floors. A floor climbed 

is equal to 3 m (10 ft.).

y

Avoid holding handrails or skipping steps while 

climbing stairs.

y

In windy environments, cover the device with your 

sleeve or jacket as strong gusts can cause erratic 

readings.

Improving the Accuracy of Intensity Minutes and 

Calories

You can improve the accuracy of these estimates by 

walking or running outside for 15 minutes.

1 

From the watch face, swipe to view the 

My Day 

widget.

2 

Select

  �

3 

Follow the on-screen instructions.

The temperature reading is not accurate

You can use an optional tempe external temperature 

sensor to view accurate ambient temperature readings 

while wearing the watch.