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Navigator III Owner’s Manual
A
PPENDIX
Navigator III Troubleshooting
Problem/Question
Solution/Answer
The touch screen is not
responding to my taps.
Calibrate the screen. Press
Menu
on the remote. Use the remote to select
Settings
>
Display
>
Recalibrate
. Follow the on-screen instructions.
The remote control does not
work.
Note
: The remote is optional in
some Navigator III packages.
The remote is not enabled when in the advanced motorcycle cradle. Use the keys on the unit and
cradle and touch the touch screen to operate the Navigator III when in the cradle.
Check that two AAA batteries are installed.
Check the polarity of the batteries (+ and -).
Install fresh batteries.
Aim the front of the remote toward the IR port on the front of the Navigator III.
How do I clear all my user
data?
I need to reset my Navigator III.
Turn off the Navigator III and then turn it back on. During start up, press and hold the
FIND
key on
the front of the Navigator III. Keep pressing
Find
until the message “Do you really want to erase all
user data?” appears. Touch
Yes
to clear all user data.
All original settings are restored. Your recent finds are also deleted.
My phone/helmet will not
connect to my Navigator III.
Turn off your phone/helmet. Turn it back on. The device should connect to the Navigator III. If not,
turn the device off and turn the Navigator III off. Turn them back on.
Tip
Be sure you have loaded the USB drivers before you connect the USB cable. See