____________________________________________________________________
Cirrus Perspective™ Line Maintenance Manual
Page 5-87
190-00920-00
Rev.
E
5.14
GDL
69/69A
RELATED
ALERTS
AND
PROBLEMS
5.14.1
Common
Problems
Symptom
Recommended
Action
No
XM
audio
is
heard
•
Check
the
PFD
Alert
Window
for
MFD
or
GDL
configuration
or
software
error
messages.
Correct
any
errors
before
proceeding.
•
Make
sure
the
GDL69/69A
software
option
has
been
loaded
to
the
aircraft
by
the
presence
of
the
MFD
AUX
–
XM
RADIO
page.
•
Make
sure
the
following
items
are
not
preventing
the
audio
panel
from
distributing
XM
audio
(reference
applicable
Cirrus
Perspective
Pilot’s
Guide
for
intercom
operation
and
isolation
modes):
•
Make
sure
nothing
is
plugged
into
the
Music
1
or
2
jacks.
Make
sure
the
XM
volume
is
not
muted
on
the
MFD
AUX
–
XM
RADIO
page.
Make
sure
the
headphone
volume
is
turned
up.
•
Make
sure
the
COM
squelch
is
not
open.
Make
sure
the
ICS
squelch
is
not
open.
Make
sure
the
marker
beacon
tones
are
not
being
received.
•
Go
to
the
AUX
–
SYSTEM
STATUS
page
on
the
MFD
and
make
sure
the
unit
is
online.
If
a
red
X
is
present,
make
sure
the
unit
is
receiving
power
at
the
rack
connector.
•
Restart
the
PFD
and
MFD
in
configuration
mode
and
go
to
the
GDL
page.
•
Make
sure
unit
is
active.
Make
sure
the
signal
number
is
“2”
or
“3”.
If
it
is
“0”
or
“1”,
check
the
GDL
69/69A
antenna
and
cabling
for
faults.
•
Reseat
the
GDL
69/69A
to
make
sure
the
coax
connector
is
fully
seated.
•
If
unit
is
not
active,
contact
XM
Customer
service
at
1
‐
800
‐
985
‐
9200
to
have
a
refresh
signal
sent
to
your
unit.
You
will
need
to
provide
them
the
Audio
Radio
ID
(and
Data
Radio
ID
number
for
XM
weather)
numbers.
Also
verify
with
XM
that
the
correct
weather
package
(Aviator
Lite
or
Aviator)
is
on
the
account,
and
that
no
traffic
service
has
been
activated
against
that
Radio
ID.
The
unit
must
be
on
for
approximately
one
hour
after
the
request
for
the
refresh
has
been
sent
to
receive
the
signal.
•
Alternatively,
you
may
also
go
to
XM’s
website
at
and
enter
the
radio
ID’s
to
have
a
refresh
signal
sent.
•
If
there
is
still
problems
receiving
weather
products
after
performing
the
above
step,
call
XM
and
have
the
account
deactivated,
and
a
new
account
activated
to
clear
out
any
corrupt
account
information.
The
unit
must
be
on
and
receiving
XM
to
receive
the
deactivation
signal,
then
the
reactivation
signal.
Make
sure
a
good
ground
connection
exists
through
the
aircraft
between
the
MFD
and
the
GDL69/69A
unit.
Reference
the
Cirrus
Maintenance
Manual
for
instructions
on
how
to
check
bonding
and
ground
points.
If
problem
persists,
replace
the
GDL
69/69A.
No
XM
weather
information
is
displayed
Summary of Contents for Cirrus Perspective SR20
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