Troubleshooting
Product Updates
Your device automatically checks for updates when connected to Bluetooth or Wi‑Fi. You can manually check
for updates from the system settings (
). On your computer, install Garmin Express
(
). On your phone, install the Garmin Connect app.
This provides easy access to these services for Garmin devices:
• Software updates
• Map updates
• Data uploads to Garmin Connect
• Product registration
Setting Up Garmin Express
1 Connect the device to your computer using a USB cable.
2 Go to
3 Follow the on-screen instructions.
Getting More Information
• Go to
for additional manuals, articles, and software updates.
• Go to
, or contact your Garmin dealer for information about optional accessories and
replacement parts.
• Go to
This is not a medical device. The pulse oximeter feature is not available in all countries.
Activity Tracking
For more information about activity tracking accuracy, go to
.
My daily step count does not appear
The daily step count is reset every night at midnight.
If dashes appear instead of your step count, allow the device to acquire satellite signals and set the time
automatically.
My step count does not seem accurate
If your step count does not seem accurate, you can try these tips.
• Wear the watch on your non-dominant wrist.
• Carry the watch in your pocket when pushing a stroller or lawn mower.
• Carry the watch in your pocket when actively using your hands or arms only.
NOTE: The watch may interpret some repetitive motions, such as washing dishes, folding laundry, or clapping
your hands, as steps.
Troubleshooting
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