48
Troubleshooting
1
The device withstands pressure equivalent to a depth of 50 m. For more
information, go to
Garmin.com.sg/legal/waterrating
Troubleshooting
Product Updates
On your computer, install Garmin Express (
). On your smartphone, install the Garmin Connect
app.
This provides easy access to these services for
Garmin devices:
Software updates
Course updates
Data uploads to Garmin Connect
Product registration
Setting Up Garmin Express
1
Connect the device to your computer using a USB
cable.
2
3
Follow the on-screen instructions.
Getting More Information
for additional manuals,
articles, and software updates.
, or contact your Garmin dealer
for information about optional accessories and
replacement parts.
Garmin.com.sg/legal/atdisclaimer
This is not a medical device. The pulse oximeter
feature is not available in all countries.
Activity Tracking
For more information about activity tracking accuracy, go to
Garmin.com.sg/legal/atdisclaimer
My daily step count does not appear
The daily step count is reset every night at midnight. If
dashes appear instead of your step count, allow
the device to acquire satellite signals and set the time
automatically.
My step count does not seem accurate
If your step count does not seem accurate, you can try these
tips.
Wear the device on your non-dominant wrist.
Carry the device in your pocket when pushing a
stroller or lawn mower.
Carry the device in your pocket when actively using your
hands or arms only.
NOTE:
The device may interpret some repetitive
motions, such as washing dishes, folding laundry, or
clapping your hands, as steps.
The step counts on my device and my Garmin
Connect account don’t match
The step count on your Garmin Connect account
updates when you sync your device.
1
Select an option:
•
Sync your step count with the Garmin Connect
application (
•
Sync your step count with the Garmin Connect app
(
Manually Syncing Data with Garmin Connect, page
2
Wait while the device syncs your data.
Syncing can take several minutes.
NOTE:
Refreshing the Garmin Connect app or the
Garmin Connect application does not sync your data
or update your step count.
The floors climbed amount does not seem
accurate
Your device uses an internal barometer to measure elevation
changes as you climb floors. A floor climbed is equal to 3 m
(10 ft.).
Locate the small barometer holes on the back of the
device, near the charging contacts, and clean the area
around the charging contacts.
The barometer performance may be affected if the
barometer holes are obstructed. You can rinse the device
with water to clean the area.
After cleaning, allow the device to dry completely.
Avoid holding handrails or skipping steps while
climbing stairs.
In windy environments, cover the device with your
sleeve or jacket as strong gusts can cause erratic
readings.
My intensity minutes are flashing
When you exercise at an intensity level that qualifies toward
your intensity minutes goal, the intensity minutes flash.
Exercise for at least 10 consecutive minutes at a moderate
or vigorous intensity level.
Battery life,
activity mode
Up to 16 hr. in GPS mode with
wrist-based heart rate
Battery life, activity
mode with music
Up to 6 hr. in GPS mode with wrist-
based heart rate and music playback
Battery life,
UltraTrac mode, no
music playback
Up to 23 hr.
Up to 21 hr. with wrist-based
heart rate
Media storage
Up to 500 songs
Water rating
Swim, 5 ATM¹
Operating
temperature range
From -20°to 60°C (from -4° to 140°F)
Charging
temperature range
From 0°to 45°C (from 32° to
113°F)