nϋvi 500 Series Owner’s Manual
Appendix
Troubleshooting
Problem/Question
Solution/Answer
My nüvi never gets
satellite signals.
Take your nüvi out of parking garages and away from tall
buildings and trees. Remain stationary for several minutes.
The suction cup will not
stay on my windshield.
Clean the suction cup and windshield with rubbing alcohol. Dry
with a clean, dry cloth. Mount the suction cup as described on
.
My nüvi does not charge
in my vehicle.
Check the fuse in the vehicle power cable (see
).
Ensure the vehicle is turned on and is supplying power to the
power outlet.
Your nüvi can only charge between 32°F and 104°F (0°C
and 40°C). If the nüvi is placed in direct sunlight or in a hot
environment, it cannot charge.
My battery does not stay
charged for very long.
To maximize the time between charges, turn down the backlight.
Touch
Tools
>
Settings
>
Display
>
Brightness
.
To avoid draining the battery, remove the battery when your nüvi
is not in use.
My battery gauge does not
seem accurate.
Allow the unit to fully discharge, and fully charge it (without
interrupting the charge cycle).
How do I clear all my user
data?
Hold your finger on the lower‑right corner of the nüvi screen
while it is turning on. Keep your finger pressed until the message
appears. Touch
Yes
to clear all user data.
The nüvi is locked
up/frozen.
If the nüvi stops functioning, turn the nüvi off and on again. If
this does not help, press and hold for 10 seconds. The nüvi
should operate normally. You can also remove the battery, and
then reinstall it.
