18-17
190-01004-03 Rev. P
GTN 625/635/650 Pilot’s Guide
Appendix
18.2.6 Database Troubleshooting Tips
Problem
Action
Unable to download
databases to the SD card
• Ensure you have a high capacity SD card programmer
• Ensure that your card programmer is plugged directly into your computer
and not into a USB hub, computer screen, or keyboard
• Ensure the sliding lock tab is in the unlocked position (up, when viewing
the card label-side up)
Database update fails
• Restart the GTN and retry the update
• Download the databases to the database card again
• Ensure that the databases were purchased for the system ID of the GTN
that the database card is being used to update
Database SYNC fails
• Ensure that the databases were purchased for all the GTNs and GDUs in
the cockpit
• Ensure that all conflicts have been resolved (section 18.2.4.1)
Database cannot be
selected for update
• Restart the GTN while pressing the dual-concentric knob until the Garmin
logo is fully illuminated to veiw all database updates on the database
card, regardless of effectivity
• Download the databases to the database card again
• Ensure that the databases were purchased for the system ID of the GTN
that the database card is being used to update
Database cannot be
transferred to
Flight Stream 510
• Ensure that the databases were purchased for the system ID of the GTN
that the database card is being used to update
• Ensure that the database transfers are enabled for the
Flight Stream 510 (section 18.2.3)
• Ensure that all database updates have been downloaded to the Garmin
Pilot application
• Press the Show All DBs key on the database verification page to veiw all
database updates on the portable device, regardless of effectivity
Database is transferred
to Flight Stream 510 but
cannot be selected for
update
• Ensure that the databases were purchased for the system ID of the GTN
that the database card is being used to update
• Ensure that the transferred database is currently effective
• Restart the GTN while pressing the dual-concentric knob until the Garmin
logo is fully illuminated to view all database updates on the
Flight Stream 510, regardless of effectivity
Table 18-2 Database Troubleshooting Tips
Summary of Contents for GTN 625
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