Restarting the Device
If the device stops responding, you may need to restart it.
NOTE: Restarting the device may erase your data or settings.
1 Hold for 15 seconds.
The device turns off.
2 Hold for one second to turn on the device.
Restoring All Default Settings
You can reset all of the device settings to the factory default values. You should sync your device with the
Garmin Connect app to upload your activity data before you reset the device.
1 Hold .
2 Select > System > Reset.
3 Select an option:
• To reset all of the device settings to the factory default values and delete all user-entered information and
activity history, select Delete Data and Reset Settings.
NOTE: If you have set up a Garmin Pay wallet, this option deletes the wallet from your device. If you have
music stored on your device, this option deletes your stored music.
• To reset all of the device settings to the factory default values and save all user-entered information and
activity history, select Reset Default Settings.
Acquiring Satellite Signals
The device may need a clear view of the sky to acquire satellite signals.
1 Go outdoors to an open area.
The front of the device should be oriented toward the sky.
2 Wait while the device locates satellites.
It may take 30–60 seconds to locate satellite signals.
Improving GPS Satellite Reception
• Frequently sync the device to your Garmin Connect account:
◦
Connect your device to a computer using the USB cable and the Garmin Express application.
◦
Sync your device to the Garmin Connect app using your Bluetooth enabled smartphone.
◦
Connect your device to your Garmin Connect account using a Wi‑Fi wireless network.
While connected to your Garmin Connect account, the device downloads several days of satellite data,
allowing it to quickly locate satellite signals.
• Take your device outside to an open area away from tall buildings and trees.
• Remain stationary for a few minutes.
Activity Tracking
For more information about activity tracking accuracy, go to
.
My step count does not seem accurate
If your step count does not seem accurate, you can try these tips.
• Wear the device on your non-dominant wrist.
• Carry the device in your pocket when pushing a stroller or lawn mower.
• Carry the device in your pocket when actively using your hands or arms only.
NOTE: The device may interpret some repetitive motions, such as washing dishes, folding laundry, or
clapping your hands, as steps.
Troubleshooting
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