Charging the Device
WARNING
This device contains a lithium-ion battery. See the
Important
Safety and Product Information
guide in the product box for
product warnings and other important information.
NOTICE
To prevent corrosion, thoroughly clean and dry the contacts and
the surrounding area before charging or connecting to a
computer. Refer to the cleaning instructions in the appendix.
1
Align the charger posts with the contacts on the back of the
device, and press the charger until it clicks.
2
Plug the USB cable into a USB port on your computer.
3
Charge the device completely.
Tips for Charging Your Device
• Connect the charger securely to the device to charge it using
the USB cable (
).
You can charge the device by plugging the USB cable into a
Garmin approved AC adapter with a standard wall outlet or a
USB port on your computer. Charging a fully depleted battery
takes about 60 to 90 minutes.
• Remove the charger from the device after the battery charge
level icon
is full and stops flashing.
• View the remaining battery power
on the device
information screen (
).
Using the Device in Charging Mode
You can interact with the device while charging it with your
computer. For example, you can use Bluetooth connected
features or customize device settings.
1
Connect the device to your computer using the USB cable.
2
Select to exit USB mass storage mode.
Device Care
NOTICE
Avoid extreme shock and harsh treatment, because it can
degrade the life of the product.
Avoid pressing the keys under water.
Do not use a sharp object to clean the device.
Never use a hard or sharp object to operate the touchscreen, or
damage may result.
Avoid chemical cleaners, solvents, and insect repellents that can
damage plastic components and finishes.
Thoroughly rinse the device with fresh water after exposure to
chlorine, salt water, sunscreen, cosmetics, alcohol, or other
harsh chemicals. Prolonged exposure to these substances can
damage the case.
Do not store the device where prolonged exposure to extreme
temperatures can occur, because it can cause permanent
damage.
Do not remove the bands.
Cleaning the Device
NOTICE
Even small amounts of sweat or moisture can cause corrosion
of the electrical contacts when connected to a charger.
Corrosion can prevent charging and data transfer.
1
Wipe the device using a cloth dampened with a mild
detergent solution.
2
Wipe it dry.
After cleaning, allow the device to dry completely.
TIP:
Troubleshooting
Is my smartphone compatible with my
device?
The vívosmart HR/HR+ device is compatible with smartphones
using Bluetooth Smart wireless technology.
for compatibility information.
My phone will not connect to the device
• Enable Bluetooth wireless technology on your smartphone.
• On your smartphone, open the Garmin Connect Mobile app,
select
or , and select
Garmin Devices
>
Add Device
to
enter pairing mode.
• Press the device key to view the menu, and select >
Pair
Smartphone
to manually enter pairing mode.
Activity Tracking
For more information about activity tracking accuracy, go to
.
My step count does not seem accurate
If your step count does not seem accurate, you can try these
tips.
• Wear the device on your non-dominant wrist.
• Carry the device in your pocket when pushing a stroller or
lawn mower.
• Carry the device in your pocket when actively using your
hands or arms only.
NOTE:
The device may interpret some repetitive motions,
such as washing dishes, folding laundry, or clapping your
hands, as steps.
The step counts on my device and my Garmin
Connect account don't match
The step count on your Garmin Connect account updates when
you synchronize your device.
1
Select an option:
• Synchronize your step count with the Garmin Connect
Synchronizing Your Data with Your Computer
• Synchronize your step count with the Garmin Connect
Mobile app (
Synchronizing Your Data with the Garmin
2
Wait while the device synchronizes your data.
Synchronizing can take several minutes.
NOTE:
Refreshing the Garmin Connect Mobile app or the
Garmin Connect application does not synchronize your data
or update your step count.
My intensity minutes are flashing
When you exercise at an intensity level that qualifies toward
your intensity minutes goal, the intensity minutes flash.
8
Troubleshooting
Summary of Contents for vivosmart HR/HR+
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