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PRODUCT MANUAL
SANTOKA core
Support@garz-fricke.com
RMA@garz-fricke.com
Annex D: Common Documentation
D-1 Warranty hints
Garz & Fricke embedded systems are subject to manufacturer’s warranty as long as the
products are handled with adequate care and caution and in accordance to this manual.
The period of guarantee starts from the date of shipment
The products are warranted against defects in material, quality and functionality within the
warranty period.
During this period, the repair of the products is free of charge.
Garz & Fricke will decide for repair or replacement at their own discretion.
If the product has been returned with or without prior notice and no failure or malfunction can
be detected or the failure or malfunction is caused by inappropriate handling or the device has
been returned after expiry of warranty period, Garz & Fricke reserve the right to charge the
user for repair or replacement.
The warranty does not cover defects caused by improper or inadequate installation,
maintenance or handling by the user, unauthorized modification or misuse, operation outside
the specification a non-compliance of this manual. In case of doubt, please contact the
technical sales team prior to intended activity.
The warranty does also not cover any defects or damages of other equipment connected to the
Garz & Fricke product, faulty or not.
For warranty or repair service, please contact the technical sales team.