MDE-4334C Atlas Start-up and Service Manual · April 2008
Page 8-1
Introduction
Troubleshooting Tables
8 – Troubleshooting Tables
Introduction
Purpose
This section provides information regarding troubleshooting Atlas pumps/dispensers.
Important Information about Releases
Sections of this manual may be released independently of each other to supply the most
current data. Information about release date and version for independently released sections
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document resource “GOLD” for the latest update.
This section was last updated in January 2007.
Topics in this Section
Topic
Page
Troubleshooting Tables (Commercial Electronic and Retail Electronic Units)
How to Use this Section
Example
A customer calls and says, “I don’t have any displays on one side of the pump.”
1
Write down the following information while talking to the customer.
Request this Information
Example
Store number and location
Store number 1234; 211 Any Street
Pump or Dispenser type
Gasboy/Atlas
Model number
Serial number
Options on the unit
Hose number(s) involved
Symptoms found
No displays on one side of unit
Any history information
No history of other problems on this unit
2
At the site, verify the above information.
3
Identify the symptoms: Is there no display on one side of the pump/can the valves be heard
opening and is the fuel being delivered? Investigate for other symptoms and conditions.