Troubleshooting Tables
Troubleshooting Tables (Commercial Electronic and Retail Electronic Units)
Page 8-2
MDE-4334C Atlas Start-up and Service Manual · April 2008
4
See
Troubleshooting Tables (Commercial Electronic and Retail Electronic Units)
.
The list will help you categorize your problem/symptom. For this example, see
Table 3: Electronic Displays, Electric Reset and Calibration
since the display not
working.
5
List your symptoms on a Troubleshooting Form (sample provided on page
). List the
symptoms in the order of priority. See
on
. The following is a
troubleshooting example:
Figure 8-1: Troubleshooting Example
Troubleshooting Table # Used:
3
Category:
Displays
Symptom
Priority
Code
Cause/Solution Number and Description
No displays (Some
boards)
A
7
Cable/cable connections
A
20
Display boards
Table 3, Displays and Electronic Resets
Bulb, Bac
k
li
ght
Cable
-Ca
ble Conne
ctions
Coll, Solenoid V
a
lv
e
Displays
5
7
9
No display (some boards)
A
Troubleshooting Troubleshooting
Form
6
If you need further assistance, contact Technical Support at 1-800-444-5529. You will need
the following information:
• Your technician number
• Equipment model and serial numbers
• Site area code and phone number
• Site name
• All symptoms and related conditions
• History of problem including the attempts that have been made to solve the problem
Troubleshooting Tables (Commercial Electronic and Retail
Electronic Units)
Gasboy recommends that you make a copy of this page for your reference and use it for all
service calls.
For Problems with
Troubleshooting Table to be Used
Communication (two-wire communication)
Table 1
Delivery (improper product flow)
Table 2
Displays (improper display operation)
Table 3
Electric reset components
Table 3
Electronics error codes
Table 4
Handle responses (pump handle circuit)
Table 5
