Hints And Tips
Problem
What to do
Possible causes
No power.
Make sure the induction cooktop is
connected to the power supply
and that it is switched on.
Check whether there is a power
outage in your home or area. If
you’ve checked everything and the
problem persists, call a qualified
technician.
The induction
cooktop cannot
be turned on.
The controls are locked.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Unlock the controls. See section
‘Using your induction cooktop’ for
instructions
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’.
See ‘Care and cleaning’.
The touch controls
are unresponsive.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the
controls.
Make sure the touch control area is
dry and use the ball of your finger
when touching the controls.
The touch controls
are difficult to
operate.
The glass is being
scratched.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
This is normal for cookware and
does not indicate a fault.
Some pans make
crackling or clicking
noises.
This is caused by the technology
of induction cooking.
A cooling fan built into your
induction cooktop has come on
to prevent the electronics from
overheating. It may continue to
run even after you’ve turned the
induction cooktop off.
This is normal, but the noise should
quieten down or disappear
completely when you decrease the
heat setting
The induction
cooktop makes a
low humming
noise when used
on a high heat
setting.
This is normal and needs no action.
Do not switch the power to the
induction cooktop off at the wall
while the fan is running.
Fan noise coming
from the induction
cooktop.
26
(844) 538-7890
support@gaslandchef.com
www.gaslandchef.com
8350 Patriot Blvd STE B, N. Charleston, SC 29418
www.gaslandchef.com
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