Hints And Tips
Please do not disassemble the unit by yourself to avoid any dangers and
damages to the ceramic cooktop.
Problem
Possible causes
What to do
The cooktop
cannot be
turned on.
No power.
The glass
is being
scratched.
Rough-edged cookware.
Use cookware with flat and smooth
bases. See “Choosing The Right
Cookware”.
See “Care And Cleaning”.
Unsuitable, abrasive scourer
or cleaning products being used.
Make sure the cooktop is connected
to the power supply and that it is
switched on. Check whether there is
a power outage in your home or area.
If you’ve checked everything and the
problem persists, call a qualified
technician.
The touch
controls are
unresponsive.
The controls are locked.
Unlock the controls. See section
‘Using your ceramic cooktop’ for
instructions.
The touch
controls are
difficult to
operate.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the controls.
Make sure the touch control area is
dry and use the ball of your finger
when touching the controls.
Some pans
make crackling
or clicking
noises.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
This is normal for cookware and does
not indicate a fault.
www.gaslandchef.com
3330-A Marathon Ct Charleston, SC 29418
support@gaslandchef.com
1 (844) 538-7890
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