18
19
TROUBLESHOOTING
PROBLEM
CAUSE
CORRECTION
Burner will not light
1. Check LPG cylinder fuel level.
2. Bad electrode spark.
3. Burner may not be properly seated.
4. Burner may be obstructed.
5. The cylinder valve may be closed.
6. Regulator is not properly seated on
cylinder valve.
1. Replace LPG Cylinder.
2. Check to see if the smoker will match
light. Electrode or collector may need
adjustment.
3. Reseat burner.
4. Clear obstructions from burner.
5. Open cylinder valve.
6. Reseat regulator on cylinder valve.
Fire at control knob
1. Burner holes may be obstructed.
2. Burner is improperly seated on control
valve.
3. Gas connections may be loose.
1. Clear obstructions from burner.
2. Reseat burner on control valve.
3. Leak check and tighten all connections.
Yellow Flames at
burner
1. Burner is obstructed.
1. Clear obstructions from burner.
Flame blows out on
“LOW”
1. Burner holes may be obstructed.
2. Burner is improperly seated on control
3. valve.
4. Smoker is not sufficiently pre-heated.
1. Clear obstructions from burner holes.
2. Reseat burner on control valve.
3. Pre-heat grill sufficiently.
Burner does not get hot
enough
1. Flow control device has been activated
in regulator.
1. Reset regulator by turning off gas at
LPG cylinder. Disconnecting regulator
from cylinder. Re-attaching regulator to
cylinder.
Smoker is too hot
1. Excess grease build-up causing grease
fires.
2. Damaged or faulty regulator.
3. Cook on a lower temperature setting.
1. Clean smoker components thoroughly.
2. Replace with identical replacement
parts.
3. Lower flame height and temperature.