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Model

PO3104-12

Gas type

Propane

Burner injector size

0.8mm

Burner gas pressure

2.75 KPA

Total gas consumption

16.2 MJ/h

Warning: For storage and cylinder exchange, disconnect hose at the cylinder only. DO NOT 
disconnect hose from the appliance. Minimum clearances from pizza oven to combustible 
surfaces. Sides: 1.5m  Back: 1.5m  Above: 1.5m

For any queries or assistance call

Customer Service 

(Australia Only)

1300 174 876

Hours of operation: 

Monday to Friday 8am - 5pm EST

Do not return to place of purchase.

Keep your purchase receipt, this will be required to make any claims under the 1 year warranty.

TROUBLESHOOTING

If you think you’ve got a problem with your Pizza Oven, follow the following troubleshooting steps to try 

and resolve it. If you have any questions, contact after-sales service.
It is recommended to replace the gas hose every 5 years. Replacement hose assemblies and regulators 

can be purchased from your nearest hardware store.

Issue:

Potential Cause:

Solutions:

Weak flame

• 

Empty or low gas cylinder

• 

Operation at high altitude

• 

Cold gas cylinder

• 

Try a different gas cylinder

• 

Check the gas regulator and hose 
assembly type 27

Noisy burner

• 

Debris is blocking the burner 
outlets

• 

Debris in venturi

• 

Clean the burner: read the cleaning & 
maintenance section of this user manual  
for steps

Slow heat up

  Empty gas cylinder

  Cold weather

  Windy conditions

  Try a different gas cylinder

  Check the gas regulator and hose assembly 

type 27 to ensure its not damaged or kinked

  Sheltered location

TECHNICAL SPECIFICATION

Summary of Contents for PORTOFINO PO3104-12

Page 1: ...us 12 inch stone cooking surface Includes LCC27 Safe Lok regulator and hose Gas certified to Australian Standards Important Retain these instructions for future use 04522 04 23 Gasmate is a registered trademark of Sitro Group Australia Pty Ltd www gasmate com au Aber N Z www gasmate co nz LCC27 REGULATOR SUPPLIED This LCC27 Regulator can only be used with the new safer industry standard LCC27 Gas ...

Page 2: ...ngerous Ensure the surface you are operating the appliance on is not flammable and suitably protected This appliance is only intended to be used with LPG gas Do not use lava rocks briquets charcoal or other fuel sources Never light the burner with the appliance opening door covered Non ignited gas accumulated inside the closed appliance may cause an explosion Regularly check the appliance during o...

Page 3: ...ace away from the direction of the wind Keep the appliance level Check frequently that the burner remains alight when used in conditions of strong wind Make sure the minimum distances of the appliance to any wall or combustible surface are met and that the supporting surface can withstand heat When using the appliance take care that the appliance feet are locked in their correct open position the ...

Page 4: ... fill the cylinder beyond 80 percent full Make sure the flexible tube is not twisting when the appliance is in operation CONNECTING TO GAS Step 1 Check that the gas you have is Propane LPG IMPORTANT The gas cylinder used must have a safety collar to protect the valve assembly Do no use a cylinder that is rusty dented has a damaged valve or has past any expiry dates Note Only certified gas regulato...

Page 5: ...p face away from opening 4 If burner does not light turn knob to OFF and wait 3 minutes for gas to dispel before repeating step 3 Follow match lighting instructions if the burner can t be lit after repeating 3 4 times There is a lot of variability when it comes to cooking pizzas including the type of dough thickness types of toppings etc which will all vary your cooking time and optimum heat setti...

Page 6: ...uding pizza stone The easiest way to clean the oven is to clean immediately after turning off the flame and once your cooking has been completed WARNING Keep in mind that your appliance will be hot after cooking Always wear long safety gloves designed for heat such as barbeque mitts to protect your hands and arms from any heat steam and hot parts Dip a wire bristle barbeque brush in water with a m...

Page 7: ...ur Pizza Oven follow the following troubleshooting steps to try and resolve it If you have any questions contact after sales service It is recommended to replace the gas hose every 5 years Replacement hose assemblies and regulators can be purchased from your nearest hardware store Issue Potential Cause Solutions Weak flame Empty or low gas cylinder Operation at high altitude Cold gas cylinder Try ...

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