Gasmate VALOR 6, Instruction Manual

17

Problem

Possible Reason

Solution

Burner will  
not ignite

Valve on cylinder is closed

Open the valve on the cylinder

Control knob is closed

Push in and turn the knob anti-clockwise

Electronic igniter is faulty

Use a long barbecue match (see page 15)

Food is not 
cooking or is 
taking too long

Burner has gone out

Check that the gas bottle is not empty 
and re-ignite the burner

Cooking surface was not given enough time to 
warm up before the food was applied

Remove the food and give the burner 
time to warm the cooking surface (5-10 
minutes)

There is too much food on the cooking surface

Cook smaller portions

Flames on the 
burners burn in 
yellow or orange 
flames combined 
with the smell of 
gas

The inlets are obstructed

Check for spiders and insects or other 
obstructions. Clean the burner assembly 
(see page 18)

Air shutter on the burner is not adjusted correctly

Adjust the air shutter correctly (see page 
18)

There is a gas leak

Perform a leak test (see page 13)

Flame is low while 
control knob is on 
high temperature 
setting or burner 
does not ignite

Check if the gas cylinder is empty

Install a full gas cylinder and check for 
leaks

Check if the gas hose is bent or kinked

Straighten the gas hose

The Excess Flow device has been activated. If the 
LPG cylinder valve is opened to allow gas flow 
while a burner control valve is already open, the 
surge of pressure will cause the device to activate

Make sure all burners are set to ‘Off’ 
before opening LPG cylinder. Wait 5 
seconds after opening LPG valve. Light 
burners one at a time

When using the 
igniter function, 
the burner does 
not ignite

Check if gas flows out by following the manual 
lighting instructions

If the burner lights up, check if the igniter 
is working properly. If the burner does not 
light up, clean the burner assembly (see 
page 18)

Check if the electrodes and ignitor cables are 
properly connected to the tube burners.

Install the electrodes properly to the tube 
burners and check if all ignitor cables are 
installed correctly

Check if the electrodes are covered by cooking 
residue

Clean the burners as described in 
cleaning and care. Additionally clean the 
electrode tip with alcohol

Flame pattern  
on the burners is 
inhomogeneous or 
does not run the 
whole length of the 
tube burner

Check if the burners are clean

Clean the burners as described in 
cleaning and care

LED light of the 
knobs can’t be 
switched on

Check connection and batteries

Replace the 3 x D batteries if necessary. 

Burner blows out

Burner isn’t installed properly

Check all parts are alligned correctly

Fuel mixture

Close the gap on the adjustable air 
shutter

Gas supply is insufficient

Straighten the gas hose and check that 
the gas bottle is not empty