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Problem
Reason
The Solution
The juicing system is
blocked by fibrous types
of food.
You may attempt to loosen the obstacle via reverse opera-
tion (see: ‘Operation / Using Reverse Operation’). If the
motor does not start immediately, switch off and unplug
the appliance. Remove the juicing system from the motor
base and remove the obstacle manually (see: ‘Care and
Cleaning / Disassembling the Juicing System’).
Extremely hard parts of
the food block the juicing
system.
Immediately switch off and unplug. Wait approx. 30-40
minutes. During this time, remove the obstacle manually
(see: ‘Care and Cleaning / Disassembling the Juicing
System’).
Before processing your food, carefully
remove all inedible and very hard parts of your food!
The motor is overloaded
or overheated. The protec-
tion device is active.
Switch off and unplug the appliance. Leave the appli-
ance cool down for 30-40 minutes. Then push in the
reset switch at the bottom of the appliance (see: ‘Pro-
perties of Your New Juicer / Safety Features’). Do not
let the appliance operate continuously for more than 15
minutes. After each 15 minutes of operation, make a
break of at least 30 minutes.
Malfunction occurred.
Immediately unplug the appliance. Get in contact with an
authorized service centre.
The squeezing auger does
not take in the food. You
need to use the pusher.
The pieces of food are
too large.
Cut your food to smaller pieces (see: ‘Tips for Best
Results / Preparing Your Food for Juicing’).
Juice sprays out and
splashes at the juice
spout.
Some types of juices get
frothy during juicing.
If possible, process this type of food in combination with
other foodstuffs. Avoid using the pusher. Repeatedly, let
the motor run forward and reverse in alternation.
The drip-stop is not open-
ed correctly.
Ensure that the drip-stop shutter is folded completely
open and pointing upwards.
You get an insufficient
amount of juice, OR there
is no juice at all, OR the
pulp is very wet.
Only little amount of jui-
ces in your food.
If possible, process these types of food in turn with
other, juicy ingredients (see: ‘Tips for Best Results’). The
amount of juices you can get from individual batches of
ingredients may vary to a high degree. After storage,
soak your food in cold water, before juicing (see: ‘Tips
for Best Results’).
The drip-stop is closed.
Before juicing, always ensure that the drip-stop is opened
completely (dark drip-stop shutter at the juice spout in
the upper position).
