EN
78
Problem
Reason
The Solution
Liquid runs out at the rim
of the motor base and/or
is accumulating under the
motor base.
Immediate-
ly unplug the appliance
and remove the juicing
system from the motor
base.
Clean and dry the
appliance (see: ‘Care and
Cleaning’) and leave the
motor base dry naturally
for 1 day. Use this time
for checking the possible
reasons mentioned here.
The pulp outlet and/or jui-
ce spout are blocked.
The juice collector may not be filled above the upper rim
of the separating mesh.
– Cut fibrous types of food to shorter length.
– Ensure to open the drip-stop shutter at the juice spout,
before juicing (see: ‘Properties of Your New Juicer /
Drip-Stop Feature’).
– Check the pulp outlet for any obstacles (see: ‘Operati-
on / Methods for Removing Obstacles’).
– Fill the pieces of food in one by one.
– Only use the food pusher, if the squeezing auger does
not take them in automatically.
The sealing ring is mis-
sing, or polluted by resi-
dues of fibres, or dama-
ged.
Check, whether the sealing ring is clean and undama-
ged and mounted correctly on the inner tube of the jui-
ce collector (see: ‘Operation / Assembling the Juicing
System’).
Do not operate the appliance without the
sealing ring in place.
If required, get in contact with
your vendor for replacement.
The rubber blade sleeve is
missing or damaged.
Check the rubber blades for damage. Do not use the
appliance without the rubber blade sleeve. If required,
get in contact with your vendor for replacement.
The rubber flap at the
pulp outlet is missing or
damaged.
Check, if the rubber flap is pushed into the slit of the
pulp outlet completely and firmly (see: ‘Operation /
Assembling the Juicing System’). Check the rubber flap
for damage. If required, get in contact with your vendor
for examination and repair.
The juicing system is
clogged.
Clean the juicing system (see: ‘Care and Cleaning / Tho-
rough Cleaning of the Juicing System’). Replace the filter
sleeve, if the separating mesh is still clogged after tho-
rough cleaning. For this, get in contact with your vendor.
Excessive amounts of pulp
are building up in the jui-
cing system.
You are processing very
fibrous types of food.
– Try to process fibrous types of food in turn with soft
and juicy ingredients.
– Cut fibrous types of food to shorter length.
– Try reverse operation (see: ‘Operation / Using Reverse
Operation’).
– Remove and rinse the juicing system with some warm
water (see: ‘Care and Cleaning / Disassembling the
Juicing System’).
