59
SOLVING PROBLEMS
If any problems occur during operation, you will find the solution in the following
table.
Problem
Reason
The Solution
There is still a gap between
lid ring and kettle.
There is a guiding groove
in the lid ring that must be
positioned above the handle
of the kettle.
Turn the lid ring. The dark plastic part of the lid ring must be
centred over the handle of the kettle. Then push the lid ring
down slightly and without violence.
The lid wobbles within the
lid ring and could fall during
pouring.
There is a locking mecha-
nism in the lid and lid ring
for locking the lid.
Turn the lid within the lid ring, until the line on the lid faces
the “Open” mark on the lid ring. Then turn the lid clockwise
to „Closed“ to lock the lid within the lid ring.
The kettle is placed on the
power base and the appli-
ance is plugged in, but the
display is dark.
If the appliance is idle for
more than 5 minutes, the
appliance will switch OFF
completely to save energy.
Press any button or remove the kettle from the power base
shortly to re-activate the display.
No response to your entries. A program is still running.
With a program running, ent-
ries are blocked.
Cancel any running program (hold the “Start/Stop” button
pressed until the signal sounds). Then try again.
The temperature of the
selected program is set below
or equal to the current tempe-
rature within the kettle.
Leave the kettle cool down or select a higher temperature.
Alternatively, you may carefully and slowly pour some cold
water in the middle of the kettle (see: ‘Adding Water during
Operation’).
The appliance is not live.
Check, if the power plug is connected to a suitable power
outlet (see: ‘Technical Specifications’). Check, if the power
outlet is live by connecting a lamp.
The overheat protection sys-
tem has been triggered.
Unplug the appliance, empty the kettle, and leave the
kettle cool down for at least 30 minutes (see: ‘Dry Boil
Protection’). Thereafter, fill the kettle with at least 0.5 litres
(500 ml) of cold water and try again.
Malfunction has occurred.
Unplug the appliance and leave the appliance cool down to
room temperature. Then try again.
The selected program is ter-
minated immediately after
starting it.
The temperature of the
selected program is set below
or equal to the current tempe-
rature within the kettle.
Leave the kettle cool down or select a higher temperature.
Alternatively, you may carefully and slowly pour some cold
water in the middle of the kettle (see: ‘Adding Water during
Operation’).
