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GatesAir, Inc.
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Intraplex Products
Section 5 – Troubleshooting
Frequently Asked Questions
This list of questions and answers can help troubleshoot NetXpress system operations.
Q:
How do I begin? What is the proper start-up procedure for my NetXpress system?
A:
You can find step-by-step system setup instructions in the
NetXpress Quick Start Guide
at the
beginning of this manual.
Q:
I want to add a channel module to my shelf. What is the proper procedure for adding a module?
A:
Prior to insertion, no special configuration is required. However, you might want to switch the
module to REMOTE control so that you can change its settings from the NetXpress Web interface.
Also, when adding channel modules, insert the module adapter first and then insert the channel
module. All Intraplex channel modules are hot-insertable, so the module can be installed while the
shelf is operating.
1.
Insert the module adapter for the module in the slot behind the one you have selected for the
new channel module.
2.
Insert the module. Once the module is inserted, the NetXpress system detects the module
automatically.
3.
On the NetXpress home page, click
Open
on the displayed module to review and adjust the
settings specific to the module (Section 4.4.10 –
Configure Individual Modules (TDM Modules
and CAMs)
gives additional information).
Q:
Is it possible to stack more than one NetXpress chassis in a rack system?
A:
Yes, you can stack shelves; however, make sure the shelf rack is in a well ventilated area and
allow at least 1RU spacing above and below the shelves when stacking.
Q:
I plan on using eight Intraplex channel modules in my main NetXpress shelf. Will the standard
power supply module be adequate for my system?
A:
Your exact power requirements depend on the specific applications and modules you intend to
use. The standard power supply module for the NetXpress system is an 80-watt unit. In some
instances, this unit can accommodate as many as twelve channel modules. However, some
applications and modules require additional power and might be better served by the optional
200-watt power supply. It is best to consult a GatesAir professional to determine your specific
power requirements.
Q:
What is the procedure for installing a redundant power supply?
A:
After the primary power supply has been installed, perform these steps:
1.
Install the Redundant power supply into the slot labeled PS Redundant.
2.
If the system is AC-powered, connect the AC power cable to the back of the chassis directly
behind the Redundant power supply.
3.
If the system is DC-powered, connect the +BAT A terminal, then the chassis ground
connection, then the –BAT A terminal for the Redundant power supply.
4.
Verify that all four indicator lights are on.
Note: The Major indicator light remains red until the NIM is fully operational and, when other
channel cards are installed, the Minor indicator light may also remain yellow.
Summary of Contents for Intraplex NetXpress
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