Gateway 15" touch, User Manual

Page 1: ...1 Gateway notebook 15 touch User s Manual...

Page 2: ...three great reason for you to get an Acer ID Remotely access your PC from your other devices with our free Acer Remote Files app Get the latest offers and product information Register your device for...

Page 3: ...Enabling and disabling Bluetooth 35 Enabling Bluetooth from Windows 8 1 35 Adding a Bluetooth device 36 Gateway Touch Tools 39 Touch tool controls 39 Pointing 40 Using AccuFinger 40 RepliView 41 Setti...

Page 4: ...r 71 How do I unlock my computer 71 How do I personalize my computer 72 Where are my apps 74 What is a Microsoft ID account 75 How do I add a favorite to Internet Explorer 76 How do I check for Window...

Page 5: ...This guide contains detailed information on such subjects as system utilities data recovery expansion options and troubleshooting In addition it contains general regulations and safety notices for yo...

Page 6: ...e computer display when you close it Never place the computer on uneven surfaces Taking care of your AC adapter Here are some ways to take care of your AC adapter Do not connect the adapter to any oth...

Page 7: ...ies Keep them away from children Dispose of used batteries according to local regulations Recycle if possible Cleaning and servicing When cleaning the computer follow these steps 1 Turn off the comput...

Page 8: ...w display 1 2 3 4 5 Icon Item Description 1 Webcam Web camera for video communication A light next to the Webcam indicates that the webcam is active 2 Touchscreen Displays computer output supports mul...

Page 9: ...ight shows blue when in AC mode HDD indicator Indicates when the hard disk drive is active Communication indicator Indicates the computer s wireless connectivity device status Icon Item Description Ic...

Page 10: ...the notch and turn the key to secure the lock Some keyless models are also available 2 Ventilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings 3 External di...

Page 11: ...with an optical CD DVD drive Icon Item Description 1 USB ports Connects to USB devices 2 Optical drive Internal optical drive accepts CDs or DVDs 3 Optical disk access indicator Lights up when the op...

Page 12: ...t cover or obstruct the openings 2 Speakers Deliver stereo audio output 3 Memory compartment Houses the computer s main memory Hard disk bay Houses the computer s hard disk secured with screws 4 Batte...

Page 13: ...this section may not apply to your computer Lock key Description Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the keypad is in numeric...

Page 14: ...ternal monitor if connected and both Screen blank Turns the display screen backlight off to save power Press any key to return Touchpad toggle Turns the internal touchpad on and off Play Pause Play or...

Page 15: ...wn a page in a document Note It is not necessary to press the Fn key to use the F1 to F12 function keys when starting your computer or when using the BIOS To swap the hotkey and special function of th...

Page 16: ...Lightly tap the touchpad with your finger to perform a click which will select or start an item Quickly repeat the tap to perform a double tap or double click Drag Press and hold the left side of the...

Page 17: ...he charms Swipe in from top edge Toggle the app commands Swipe in from left edge Switch to the previous app Two finger slide Swiftly scroll through web pages documents and playlists by placing two fin...

Page 18: ...create a recovery backup The recovery backup includes the entire original contents of your computer s hard drive including Windows and all factory loaded software and drivers Using this backup will re...

Page 19: ...ent in the list of apps 2 Click Create Factory Default Backup The Recovery Drive window opens Make sure Copy contents from the recovery partition to the recovery drive is selected This provides the mo...

Page 20: ...ur computer If you delete this information you can only use the USB recovery backup to restore your computer if you lose or erase the USB drive you cannot restore your computer 7 Unplug the USB drive...

Page 21: ...f you are using a USB drive make sure your USB drive has enough capacity before continuing If using DVDs it will also show the number of blank recordable discs you will need to complete the recovery d...

Page 22: ...or support Web site 2 Revert to a previous system condition If reinstalling software or drivers does not help then the problem may be solved by returning your system to a previous state when everythi...

Page 23: ...reinstall software that did not come pre installed on your computer you need to follow that software s installation instructions New device drivers If you need to reinstall device drivers that did not...

Page 24: ...installing from a Drivers and Applications Backup on a DVD or USB drive 1 Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port If you inserted a DVD wait for...

Page 25: ...software problems you can return to one of these restore points to get your system running again Windows automatically creates an additional restore point each day and also each time you install soft...

Page 26: ...n Windows your original hard drive has been completely re formatted or you have installed a replacement hard drive see Recovering from a recovery backup on page 29 Recovering from Windows Start Gatewa...

Page 27: ...s quickly erases all files before restoring your computer and takes about 30 minutes b Fully clean the drive completely cleans the drive after each file is erased so no files can be viewed after the r...

Page 28: ...ented Click Troubleshoot 3 Click either Refresh your PC or Reset your PC 4 Click Next The process will take several minutes Customized Restore with Gateway Recovery Management 1 Click Customized Resto...

Page 29: ...right arrow keys to select the Exit menu e Depending on the type of BIOS your computer uses select Save Changes and Exit or Exit Saving Changes and press Enter Select OK or Yes to confirm f Your comp...

Page 30: ...talled since you purchased your PC will be removed except software installed from the Windows Store See Refresh your PC from the recovery backup on page 31 Reset your PC from the recovery backup 1 The...

Page 31: ...uch more secure as old files are completely removed 6 Click Reset 7 After the recovery has finished you can start using your computer by repeating the first start process Refresh your PC from the reco...

Page 32: ...to the Internet using a cable But first an Internet Service Provider ISP usually a phone or cable company will have to go to your home or office to set up Internet service The ISP will install a small...

Page 33: ...nnection on or off You can use the network management options to turn your wireless network on off or control what is shared over the network From the Start screen start typing wireless then select Co...

Page 34: ...er has a SIM slot you can connect to the Internet using a 3G cellular phone network To do this you must have a compatible SIM card and a data contract with your cellular provider Note Please contact y...

Page 35: ...uter this may be an external switch a software setting or a separate Bluetooth dongle plugged into the computer s USB port if no internal Bluetooth adapter is available Enabling Bluetooth from Windows...

Page 36: ...h device Every new device must first be paired with your computer s Bluetooth adapter This means it must first be authenticated for security purposes You only need to pair once After that simply turni...

Page 37: ...ice will show up in the list of devices if it was successfully paired Open the Control Panel and under Hardware and Sound Note Some devices using older versions of the Bluetooth technology require bot...

Page 38: ...s and printers Right click on your device and select Advanced Operations Connect to operation window The operation window enables you to play music and audio from your device through your computer sen...

Page 39: ...from the Desktop taskbar Touch tool controls The Touch Tools control panel has several icons No Item Description 1 Move Tap the Move tab and drag the Touch Tools panel to reposition it 2 AccuFinger D...

Page 40: ...the pointer pad to activate drag mode then drag the selected item to a new position Display Display a context sensitive menu by holding your fingertip on the pointer pad for a moment until the menu a...

Page 41: ...nscreen virtual keyboard can sometimes block your view of where you are typing RepliView displays a small pop up window above the onscreen keyboard that displays a view of where you are typing so that...

Page 42: ...42 Gateway Touch Tools or left hand operation which optimizes pointer orientation for the selected mode...

Page 43: ...gesture Tapping the screen with three fingers Overview The toolbar at the top of the screen allows you to change screen capture options and settings Note The three finger gesture is disabled by defaul...

Page 44: ...r Gateway Screen Grasp You can enable or disable the launch gesture tap the screen with three fingers set the app to launch the editing tool after capturing pin the program to the taskbar view a short...

Page 45: ...the screen you can edit the image No Description 1 Undo 2 Redo 3 Pencil tool 4 Marker tool 5 Text tool 6 Eraser 7 Mosaic effect 8 Lasso tool 9 Share capture to Windows clipboard Facebook Gateway Scrap...

Page 46: ...ate Tap the icon on the screen capture to open the website in Internet Explorer You can also create tags to assist in sorting your images 1 Tap and drag an image down to open the menu at the bottom of...

Page 47: ...eed to run it To activate the BIOS utility press F2 during the POST while the computer logo is being displayed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then...

Page 48: ...om unauthorized access Setting these passwords creates several different levels of protection for your computer and data Supervisor Password prevents unauthorized entry into the BIOS utility Once set...

Page 49: ...e appears Try again and press Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer I...

Page 50: ...wer Disable Fast startup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If...

Page 51: ...Power management 51 5 Select Change settings that are currently unavailable 6 Scroll down and disable Turn on fast startup 7 Select Save changes...

Page 52: ...that it is correctly installed in the battery bay Plug the AC adapter into the computer and connect to a mains power outlet You can continue to operate your computer on AC power while your battery is...

Page 53: ...ant AC power with the battery inserted If you want to use constant AC power you are advised to remove the battery pack after it is fully charged Not discharging and recharging the battery to its extre...

Page 54: ...battery low warning appears the recommended course of action depends on your situation Important Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if th...

Page 55: ...until the battery locks in place To remove a battery pack 1 Slide the battery release latch to release the battery 2 Pull the battery from the battery bay The AC adapter or a power outlet is unavaila...

Page 56: ...ernal monitor and other external devices 7 Disconnect the Kensington lock if you are using one to secure the computer Moving around When you are just moving within short distances for example from you...

Page 57: ...putting the computer in Sleep mode Press Fn F4 or close the display cover whenever you are not actively using the computer Taking the computer home When you are moving from your office to your home or...

Page 58: ...Changes in temperature and humidity can cause condensation Allow the computer to return to room temperature and inspect the screen for condensation before turning on the computer If the temperature c...

Page 59: ...k s Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your compute...

Page 60: ...to customs officials International Travelers Warranty passport Special considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when...

Page 61: ...u find you need to use any force to insert the card try reorientating the card slightly 3 Push the card until it clicks into place A few millimetres of the card will extend from beyond the slot If the...

Page 62: ...den icons arrow in the Notification Area next to the clock 2 Click on the Safely Remove Hardware icon 3 Click on Eject SD Card or the name of the device 4 Wait until a Safe to Remove Hardware message...

Page 63: ...power to the monitor then the computer 6 Make sure that the current resolution and refresh rate do not exceed the specifications of the monitor If necessary change the display settings used by the co...

Page 64: ...compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV wit...

Page 65: ...vices to a single USB port Note Two USB standards are currently available on Gateway computers USB 2 0 High speed USB and USB 3 0 SuperSpeed USB USB 2 0 ports on Gateway computers have a black tongue...

Page 66: ...al drive Remove it and press Ctrl Alt Del to restart the system Do you have a USB storage device USB disk or smartphone plugged into your computer Unplug it and press Ctrl Alt Del to restart the syste...

Page 67: ...turn off I want to eject the optical drive tray without turning on the power There is a mechanical eject hole on the optical drive Simply insert the tip of a pen or straightened out paperclip into th...

Page 68: ...nal Travelers Warranty ITW that gives you security and peace of mind when traveling An ITW passport came with your computer This passport contains all you need to know about the ITW program A list of...

Page 69: ...an reduce the amount of time a call takes and help solve your problems efficiently If there are error messages or beeps reported by your computer write them down as they appear on the screen or the nu...

Page 70: ...will open Start where you can launch apps How do I see all of my apps Swipe upwards from the bottom of Start Can I make the All apps view the default for Start Yes you can just follow these steps 1 G...

Page 71: ...rds tap Settings Power and select the action you d like to take Can I just turn off notifications You can turn off notifications during certain hours so that you can leave your computer running but no...

Page 72: ...ed while the computer is running on battery power 3 Tap Add a folder and open the folder you wish to use your Pictures folder will open by default Tap Use this folder OK 4 You can see the list of fold...

Page 73: ...s in groups Yes you can Tap and hold a tile until you see the screen dim When you release the tile the Customize menu appear at the bottom of the screen You will see Name group appear above unnamed gr...

Page 74: ...en and tap All apps How do I make an app appear on Start If you re in All apps and you want to make an app appear on Start Tap and hold a tile until you see the screen dim When you release the tile th...

Page 75: ...wipe right from the left edge of the screen until you see a column divider to display both apps simultaneously Up to three apps may be displayed via three columns at the same time Can I show my deskto...

Page 76: ...hange PC settings Accounts Connect to a Microsoft account and follow the onscreen instructions How do I add a favorite to Internet Explorer Internet Explorer 10 doesn t have traditional favorites inst...

Page 77: ...aler Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together with the recommended cou...

Page 78: ...d service center for assistance Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dealer or an authorized service center...

Page 79: ...Provider ISP which supplies the connection between your computer and the Internet You should research the ISPs available in your region not forgetting to talk to friends and family about their experi...

Page 80: ...nd always on Internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected to the In...

Page 81: ...ow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you can share an internet connection with other computer...

Page 82: ...Desktop computer 3 Modem 4 Printer 5 Portable computer 6 PDA Smartphone 7 Network cables RJ45 Turning on off a wireless network connection Most computers feature a Wi Fi button that turns the network...

Page 83: ...e latest information and downloads Security You are probably eager to explore everything the Internet has to offer In order for you to be safe online Gateway has pre installed Symantec s award winning...

Page 84: ...posing a serious security risk What is malware Malicious software also known as malware is software designed to deliberately harm your computer For example viruses worms and Trojan horses are maliciou...

Page 85: ...to date will not protect you from all attacks it makes it much more difficult for hackers to gain access to your system blocks many basic and automated attacks completely and might be enough to disco...

Page 86: ...tion updates Make sure you Activate it Choose strong passwords and keep them safe Passwords are a fact of life on the Internet today we use them for everything from ordering flowers and online banking...

Page 87: ...open update your security or urge you to provide information immediately or else something bad will happen Don t take the bait Don t respond to email messages that ask for personal information Legiti...

Page 88: ...y pay for the software or service with money the free software or service you asked for may have been bundled with advertising software adware that tracks your behavior and displays unwanted advertise...

Page 89: ...patches and program updates that can improve your computing experience and help protect your computer against new viruses and attacks How do I know when my computer is at risk If the Action Center re...

Page 90: ...enter the region code DVDs are available for 6 regions Region code Country or region 1 USA Canada 2 Europe Middle East South Africa Japan 3 Southeast Asia Taiwan South Korea 4 Latin America Australia...