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Chapter 16: Troubleshooting
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Troubleshooting
CDs, DVDs, or DVD drives
Your notebook does not recognize a disc or the drive
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The disc may not be seated correctly in the tray. When you place a disc
on the tray, make sure that you press the disc firmly onto the spindle so
the retainers hold the disc in place.
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Make sure that the disc label is facing up, then try again.
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Try a different disc. Occasionally discs are flawed and cannot be read by
the drive.
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Some music CDs have copy protection software. You may not be able to
play these CDs on your notebook.
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Your notebook may be experiencing some temporary memory problems.
Shut down and restart your notebook.
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Clean the disc. For more information, see “Cleaning CDs or DVDs” on
page 228.
An audio CD does not produce sound
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Make sure that the CD label is facing up, then try again.
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Some music CDs have copy protection software. You may not be able to
play these CDs on your notebook.
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Make sure that the volume control on your notebook is turned up. For
more information, see “System key combinations” on page 26.
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Make sure that the Windows volume control is turned up. For more
information, see “Adjusting the volume” on page 76.
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Make sure that Mute controls are turned off. For more information about
the mute setting, see “System key combinations” on page 26 or “Adjusting
the volume” on page 76.
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Make sure that headphones are not plugged into the headphone jack. For
the location of the headphone jack, see “Left side” on page 3.
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If you are using powered speakers, make sure that they are plugged in and
turned on.
■
Clean the CD. For more information, see “Cleaning CDs or DVDs” on
page 228.
Summary of Contents for 400VTX
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Page 72: ...64 Chapter 4 Windows Basics www gateway com ...
Page 118: ...110 Chapter 6 Using Multimedia www gateway com ...
Page 130: ...122 Chapter 7 Sending and Receiving Faxes www gateway com ...
Page 150: ...142 Chapter 9 Travel Tips www gateway com ...
Page 164: ...156 Chapter 10 Customizing Your Computer www gateway com ...
Page 178: ...170 Chapter 11 Networking Your Computer www gateway com ...
Page 206: ...198 Chapter 13 Maintaining Your Computer www gateway com ...
Page 216: ...208 Chapter 14 Restoring Software www gateway com ...
Page 230: ...222 Chapter 15 Upgrading Your Notebook www gateway com ...
Page 270: ...262 Appendix A Safety Regulatory and Legal Information www gateway com ...
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