235
Troubleshooting
www.gateway.com
Memory card reader
Drive letters for the memory card slots do not appear in the My
Computer window
■
Reboot your notebook.
Modem
Your modem does not dial or does not connect
■
Make sure that the modem cable is plugged into the modem jack and not
the Ethernet network jack. See “Back” on page 6 to make sure that the
connections have been made correctly.
■
Make sure that your notebook is connected to the telephone line and the
telephone line has a dial tone.
■
Make sure that the modem cable is less than 6 feet (1.8 meters) long.
■
Remove any line splitters or surge protectors from your telephone line,
then check for a dial tone by plugging a working telephone into the
telephone wall jack.
■
If you have additional telephone services such as call waiting, call
messaging, or voice mail, make sure that all messages are cleared and call
waiting is disabled before using the modem. Contact your telephone
service to get the correct code to temporarily disable the service. Also make
sure that the modem dialing properties are set appropriately.
To check the dialing properties:
1
Click
Start
, then click
Control Panel
. The Control Panel window opens.
If your Control Panel is in Category View, click
Printers and Other
Hardware
.
Help and
Support
For more information about troubleshooting memory errors
in Windows XP, click Start, then click Help and Support.
Type the keyword
memory error
in the HelpSpot Search
box
, then click the arrow.
Summary of Contents for 400VTX
Page 1: ......
Page 2: ......
Page 72: ...64 Chapter 4 Windows Basics www gateway com ...
Page 118: ...110 Chapter 6 Using Multimedia www gateway com ...
Page 130: ...122 Chapter 7 Sending and Receiving Faxes www gateway com ...
Page 150: ...142 Chapter 9 Travel Tips www gateway com ...
Page 164: ...156 Chapter 10 Customizing Your Computer www gateway com ...
Page 178: ...170 Chapter 11 Networking Your Computer www gateway com ...
Page 206: ...198 Chapter 13 Maintaining Your Computer www gateway com ...
Page 216: ...208 Chapter 14 Restoring Software www gateway com ...
Page 230: ...222 Chapter 15 Upgrading Your Notebook www gateway com ...
Page 270: ...262 Appendix A Safety Regulatory and Legal Information www gateway com ...
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