277
Troubleshooting
www.gateway.com
■
If your notebook has been subjected to static electricity or physical shock,
you may need to reinstall the operating system.
You see a “Non-system disk”, “NTLDR is missing”, or “disk” error
message
■
Eject the diskette from the diskette drive, then press
E
NTER
.
The secondary hard drive is not recognized
■
The modular drive may not be inserted completely into the drive bay. Press
the drive into the bay, then try to access the drive again.
Internet
You cannot connect to the Internet
■
Make sure that the modem cable is plugged into the modem jack and not
the Ethernet network jack. See “Back” on page 6 and “Back” on page 261
to make sure that the connections have been made correctly.
■
Make sure that your notebook is connected to the telephone line and the
telephone line has a dial tone.
■
If you have the call waiting feature on your telephone line, make sure that
it is disabled.
■
Make sure that you are not using a digital, rollover, or PBX line. These lines
do not work with your modem.
■
Make sure that your account with your Internet service provider (ISP) is
set up correctly. Contact your ISP technical support for help.
■
Make sure that you do not have a problem with your modem. For more
information, see “Modem” on page 279.
Help and
Support
For more information about troubleshooting Internet
connections in Windows XP, click Start, then click Help
and Support.
Type the keyword
troubleshooting connections
in the
HelpSpot Search box
, then click
the arrow.
Summary of Contents for 600YG2
Page 1: ...Gateway 600 Notebook Customizing Troubleshooting user sguide...
Page 2: ......
Page 10: ...viii...
Page 28: ...18 Chapter 1 Checking Out Your Gateway 600 www gateway com...
Page 80: ...70 Chapter 4 Windows Basics www gateway com...
Page 90: ...80 Chapter 5 Using the Internet www gateway com...
Page 142: ...132 Chapter 6 Using Multimedia www gateway com...
Page 156: ...146 Chapter 7 Sending and Receiving Faxes www gateway com...
Page 182: ...172 Chapter 9 Travel Tips www gateway com...
Page 252: ...242 Chapter 14 Restoring Software www gateway com...
Page 268: ...258 Chapter 15 Upgrading Your Notebook www gateway com...
Page 332: ...MAN SYS 600 YG2 USR GDE R0 10 02...