Troubleshooting 87
CD-ROM problems
An audio CD produces no sound.
Probable Cause
Solution
The CD is loaded
incorrectly.
Make certain the label is facing upward, and then
try again.
The speakers are not
connected.
Check the speaker cables. Make certain they are
connected properly and securely.
The speaker volume is
turned down.
Check the volume control.
The speakers may be
muted via the
Multimedia volume
control.
From the
Accessories
menu (
Start | Programs |
Accessories
), click
Multimedia
, and then click
Volume Control
. Make certain the volume is
turned up.
The sound card may not
be installed correctly.
Open the system, and then reseat the sound
card. Make certain the cables are connected
properly.
The speakers may be
faulty.
Connect a set of headphones to the speaker jack
to test the output. If they work, replace the
speakers.
4075.book Page 87 Friday, April 2, 1999 9:26 AM