98 Maintaining and Troubleshooting the Gateway ALR 7300 Server
Error messages
The following table lists common error messages that may be displayed on
your monitor. These messages often indicate procedural errors such as an
incorrect keystroke or a write-protected disk. Some messages, however,
may indicate a problem that requires you to consult the troubleshooting
section of this manual.
Error Message
Solutions
Access denied.
Try saving to a new file or disk.
Move the write-protection tab over the hole on
the back of the disk.
Bad command or file
name.
Make certain you entered the right command.
Verify the specified drive and try it again.
If you are trying to exit MS-DOS to return to
Windows, type
exit
and press
Enter
.
Base memory [xxx]
expansion.
This is an informational message only. No
action is required.
Checking RAM on disk
controller.
Your BIOS configuration is incorrect. Enter
BIOS Setup and verify the values.
CD-ROM is not
recognized.
See “The CD-ROM drive is not recognized by
the system.” on page 88.
Data error.
Run ScanDisk on the reported disk.
Decreasing available
memory.
Your BIOS configuration is incorrect. Enter
BIOS Setup and verify the values.
Diskette drive is not
recognized.
See “The diskette drive is not recognized by
the system.” on page 91.
Diskette drive 0 seek to
track 0 failed.
Enter BIOS Setup and verify the diskette drive
parameters.
Check the diskette drive cables. Make certain
pin 1 on the cable aligns with pin 1 on the
connector.
Diskette drive reset failed.
Enter BIOS Setup and verify the diskette drive
parameters.
Check the diskette drive cables. Make certain
pin 1 on the cable aligns with pin 1 on the
connector.
Diskette read failed - strike
F
1
to retry boot.
Make certain the boot diskette contains the
Command.com file.
Use the configuration utility (if applicable) to
verify your drive or controller configuration.
Press
F1
to try the boot again.
4075.book Page 98 Friday, April 2, 1999 9:26 AM
