44 Maintaining and Troubleshooting the Gateway ALR 9000 Server
Drive Problems
Problem
Probable Cause
Solution(s)
The system will not
boot.
The hard disk is not formatted.
Boot from a floppy diskette, then format
the hard drive.
The disk is too slow to be
recognized by the system in time.
Follow the instructions on the screen to
try the boot again.
A boot file was not found.
Try booting from a bootable floppy
diskette.
The disk parameters in BIOS
Setup are incorrect.
Enter BIOS Setup and check the disk
parameters.
The diskette LED
illuminates but files
cannot be accessed.
The diskette was loaded
incorrectly.
Remove the diskette, and load it properly
into the drive.
The diskette is damaged.
Run CHKDSK (DOS) or another disk-
verification utility to check the disk’s
integrity.
The file is corrupted (bad).
Try the diskette on another computer. Re-
copy the file if necessary.
Files cannot be
written to the disk or
diskette.
The disk is write protected.
Remove the write protect tab or switch
from the disk.
The wrong drive letter was
specified.
Check to ensure the drive LED
illuminates when you issue the write
command. If it doesn’t, try another drive
letter.
The disk is not formatted.
Format the disk.
Insufficient space on
the drive.
The drive you are trying to write to
is full.
Remove files from the disk or write to
another device.
The file you wish to copy is too
large to fit on the specified disk or
diskette.
Compress the file and try again, or write
to another disk.
A file cannot be read
from the disk or
diskette.
The wrong drive letter was
specified.
Check to ensure the drive LED
illuminates when you issue the read
command. If it doesn’t, try another drive
letter.
The disk is not formatted.
Format the disk.
Maints.boo Page 44 Friday, July 10, 1998 1:47 PM
