CHAPTER 7: Troubleshooting
100
Checking for device problems
Faulty devices or corrupt device drivers can cause a variety of
problems on your computer. Checking the condition of system
devices and the status of their drivers can help pinpoint the
problem.
To check for device problems:
1
Click (
Start
), type
device manager
, then press
E
NTER
.
Device Manager
opens.
2
Examine the list of computer device types. A device type
with problems have a yellow triangle or red octogon
indicating a problem or a failed condition.
3
Click the
+
symbol to the left of the device type to expand
the list of devices. The faulty device is marked with a
yellow (problems) or red (failed) icon.
4
To update the device driver (a common solution to many
device problems), right-click the device, click
Update
Driver Software
, then click
Search automatically for
updated driver software
and follow the on-screen
prompts.
- OR -
To check for specific problems, right-click the device,
then click
Properties
and examine the information
within each of the tabs. Write down this information for
future reference and troubleshooting. It may also be
useful information to have available if you call Customer
Care.
8513217.book Page 100 Wednesday, August 27, 2008 3:30 PM
Summary of Contents for DX4710-UB301A - DX - 6 GB RAM
Page 1: ...REFERENCEGUIDE 8513217 book Page a Wednesday August 27 2008 3 30 PM...
Page 2: ...8513217 book Page b Wednesday August 27 2008 3 30 PM...
Page 10: ...CHAPTER 1 About This Reference 4 8513217 book Page 4 Wednesday August 27 2008 3 30 PM...
Page 18: ...CHAPTER 2 Checking Out Your Computer 12 8513217 book Page 12 Wednesday August 27 2008 3 30 PM...
Page 48: ...CHAPTER 4 Advanced Hardware Setup 42 8513217 book Page 42 Wednesday August 27 2008 3 30 PM...
Page 116: ...CHAPTER 7 Troubleshooting 110 8513217 book Page 110 Wednesday August 27 2008 3 30 PM...
Page 126: ...APPENDIX A Legal Notices 120 8513217 book Page 120 Wednesday August 27 2008 3 30 PM...
Page 135: ...8513217 book Page 129 Wednesday August 27 2008 3 30 PM...
Page 136: ...MAN JOPLIN HW REF GDE R0 8 08 8513217 book Page 130 Wednesday August 27 2008 3 30 PM...