Gateway E-155C, Technical Reference Manual

Page 1: ... 155C Technical Reference Manual E 155C Technical Reference Manual ...

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Page 3: ...your computer desk and chair 14 Sitting at your convertible notebook 14 Avoiding discomfort and injury from repetitive strain 15 Connecting the AC adapter 15 Protecting from power source problems 17 Connecting the dial up modem 17 Connecting to a broadband modem or network 18 Starting your convertible notebook 19 Waking up your convertible notebook 20 Using the status indicators 20 Using the keybo...

Page 4: ...or off 46 IEEE 802 11 wireless network radio 46 Bluetooth radio 46 Chapter 4 Using Drives and Accessories 49 Using the DVD drive 50 Identifying drive types 50 Using a CD or DVD 51 Using the memory card reader 52 Memory card types 52 Inserting a memory card 52 Removing a memory card 52 Adding and removing a PC Card 53 Installing a printer or other peripheral device 55 Connecting a USB device 55 Con...

Page 5: ... for your convertible notebook 74 Display screen 75 Digital pen 75 Cleaning your convertible notebook 76 Cleaning the exterior 76 Cleaning the keyboard 77 Cleaning the convertible notebook screen 77 Maintaining the battery 77 Storing batteries 78 Cleaning CDs or DVDs 79 Recovering your system 79 Using Microsoft System Restore 80 82 Chapter 8 Upgrading Your Notebook 83 Preventing static electricity...

Page 6: ... 102 Media Center 103 Memory 105 Memory card reader 106 Modem cable or DSL 106 Modem dial up 106 Mouse 111 Networks wired 111 Networks wireless 113 Passwords 116 PC Cards 116 Pointing device 116 Power 116 Printer 117 Sound 118 Status indicators 119 Touchpad or pointing device 119 Video 119 Telephone support 120 Before calling MPC Customer Care 120 Appendix A Legal Information 121 Index 131 ...

Page 7: ...www mpccorp com v EMA001128 00 ...

Page 8: ...CHAPTER1 1 About This Reference MPC contact information Microsoft Certificate of Authenticity For more information ...

Page 9: ...rtificate of Authenticity label found on the bottom of your convertible notebook includes the product key code for your operating system For more information For more information about your convertible notebook visit MPC s Support page at www mpccorp com or the Web address shown on your convertible notebook s label The Support page also has links to additional MPC documentation and detailed specif...

Page 10: ...CHAPTER2 3 Checking Out Your Notebook Top Front Left Right Back Bottom Keyboard area ...

Page 11: ...emoved while the convertible notebook is turned on Battery charge indicator n LED blue Battery is fully charged n LED purple Battery is charging n LED blinking red Battery charge is very low n LED solid red Battery is malfunctioning Important This LED only lights up when your notebook is connected to AC power or the battery charge is very low Power indicator n LED on Notebook is on n LED blinking ...

Page 12: ...ough to harm your skin Caution Do not block or insert objects into these slots If these slots are blocked your convertible notebook may overheat resulting in unexpected shutdown or permanent damage to the convertible notebook Caution Provide adequate space around your convertible notebook so air vents are not obstructed Do not use the convertible notebook on a bed sofa rug or other similar surface...

Page 13: ...to a cable modem DSL modem or an Ethernet network jack For more information see Connecting to a broadband modem or network on page 18 PC Card slot Insert one Type II PC Card into this slot For more information see Adding and removing a PC Card on page 53 Memory card reader Insert a memory card from a digital camera MP3 player PDA or cellular telephone into the memory card reader For more informati...

Page 14: ...tion see Using the DVD drive on page 50 To determine the type of drive in your notebook examine the drive tray s plastic cover and compare the logo to those listed in Identifying drive types on page 50 Microphone jack Plug a microphone into this jack The built in array microphones see Keyboard area on page 10 are turned off while an external microphone is connected Headphone jack Plug amplified sp...

Page 15: ...em cable into this jack For more information see Connecting the dial up modem on page 17 Power connector Plug the AC adapter cable into this connector Kensington lock slot Secure your convertible notebook to an object by connecting a Kensington cable lock to this slot Power connector Kensington Modem ...

Page 16: ...ve in your notebook examine the drive tray s plastic cover and compare the logo to those listed in Identifying drive types on page 50 Battery lock Slide to unlock the battery For more information see Changing the battery on page 62 Battery Provides power when the convertible notebook is not plugged into AC power Battery latch Slide to release the battery For more information see Changing the batte...

Page 17: ...g the tablet control buttons on page 26 for a description of each button Status indicators Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used For more information see Using the status indicators on page 20 Microphones Record audio through these array microphones The built in microphones are turned off while an external microphone is connected ...

Page 18: ...mation see Using the ambient light sensor on page 40 Fingerprint reader Provides enhanced security For more information see Programming the Windows Journal button Windows XP only on page 27 Touchpad Provides all the functionality of a mouse For more information see Using the EZ Pad touchpad on page 34 Component Icon Description ...

Page 19: ... a broadband modem or network Starting your convertible notebook Using the status indicators Using the keyboard Using the tablet control buttons Programming the Windows Journal button Windows XP only Using the EZ Pad touchpad Using the display Using the digital pen Using the touch sensitive screen feature Turning your wireless radio on or off ...

Page 20: ...faces can block your convertible notebook s ventilation openings leading to overheating permanent damage to your convertible notebook and fire danger Instead place your convertible notebook on a rigid hard surface and make sure that you keep the ventilation openings on the sides clear Reducing eye strain Sunlight or bright indoor lighting should not reflect on the screen or shine directly into you...

Page 21: ...tall consider using an adjustable chair to control your arm s height above the keyboard Use an adjustable chair that is comfortable distributes your weight evenly and keeps your body relaxed Position your chair so the keyboard is at or slightly below the level of your elbow This position lets your shoulders relax while you type Adjust the chair height adjust the forward tilt of the seat or use a f...

Page 22: ...aceable or user serviceable parts inside The AC adapter has dangerous voltages that can cause serious injury or death Contact MPC about returning defective AC adapters Caution Make sure that you use the AC adapter that came with your convertible notebook or one of the same type purchased from MPC Replace the power cord if it becomes damaged The replacement cord must be of the same type and voltage...

Page 23: ...or If the battery charge indicator does not turn on complete the following steps until it turns on a Unplug the adapter from your convertible notebook then plug it back in b Press FN F1 to toggle the status lights on and off 4 When you finish using your convertible notebook for the first time turn off your convertible notebook and leave it connected to AC power until the battery charge indicator t...

Page 24: ... modem cable into the modem jack on your convertible notebook 2 Insert the other end of the modem cable into a telephone wall jack Warning High voltages can enter your convertible notebook through both the power cord and the modem connection To protect your convertible notebook and avoid electrical shock use a surge protector If you have a telephone modem use a surge protector that has a modem jac...

Page 25: ...hat you can use to connect to a cable or DSL modem or to a wired Ethernet network To connect to a cable or DSL modem or to a wired Ethernet network 1 Insert one end of the network cable into the network jack on your convertible notebook 2 Insert the other end of the network cable into a cable modem DSL modem or Ethernet network jack ...

Page 26: ... notebook for the first time follow the on screen instructions to select the language and time zone and to create your first user account Warning Do not work with the convertible notebook resting on your lap If the air vents are blocked the convertible notebook may become hot enough to harm your skin Caution Provide adequate space around your convertible notebook so air vents are not obstructed Do...

Page 27: ... it may enter a power saving mode called Sleep While in the Sleep mode the power indicator flashes If your convertible notebook is in the Sleep by mode press the power button to wake it up Using the status indicators Tip For more information about connecting peripheral devices see Installing a printer or other peripheral device on page 55 Tip See the documentation that came with each device for it...

Page 28: ...ttery is malfunctioning Important This LED only lights up when your convertible notebook is connected to AC power or the battery charge is very low Wireless network n LED on Optional wireless IEEE 802 11 radio is turned on n LED off Optional wireless IEEE 802 11 radio is turned off Caps lock n LED on Caps lock is turned on n LED off Caps lock is turned off Num lock n LED on Numeric keypad is turne...

Page 29: ...ions including shortcut keys for Windows function keys for specific system operations and the Num Lock keys for the numeric keypad Tip You can attach an external keyboard to the convertible notebook or optional port replicator using a USB port You do not need to shut down the convertible notebook to connect a USB keyboard Function keys System keys FN key Windows key Numeric keypad Application key ...

Page 30: ...r more information see System key combinations on page 24 Numeric keypad Use these keys to type numbers when the numeric keypad is turned on Press FN to turn on the numeric keypad FN key Press the FN key in combination with a colored system key to perform a specific action Windows key Press this key to open the Windows Start menu This key can also be used in combination with other keys to open uti...

Page 31: ...cation devices are examples of devices that provide wireless communication Enter Sleep mode or Hybrid Sleep mode Press the power button to leave Sleep mode For more information see Getting the most from your battery on page 64 Toggle the notebook display in the following order n The LCD n An external monitor or projector a monitor or projector must be plugged into the monitor port on your notebook...

Page 32: ...ay to the normal brightness setting Important Using this feature will affect battery performance Decrease volume For more information see Turning your wireless radio on or off on page 46 Increase volume For more information see Turning your wireless radio on or off on page 46 Mute the sound Press the key combination again to restore the sound For more information see Turning your wireless radio on...

Page 33: ...e 39 Mobility center Windows Journal Opens the Windows Mobility Center or Windows Journal Wireless network Turn the optional IEEE 802 11 wireless network radio and optional Bluetooth radio on or off Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane ...

Page 34: ...l Panel window opens If your Control Panel is in Category View click or tap Printers and Other Hardware 2 Click Double click or tap double tap Tablet and Pen Settings The Tablet and Pen Settings dialog box opens 3 Click or tap the Tablet Buttons tab OK located next to fingerprint reader Performs the same action as the ENTER key on the keyboard Back located next to fingerprint reader Performs the s...

Page 35: ...Change Tablet Button Actions dialog box opens 5 Select an action then if applicable select a program Using the fingerprint reader Your notebook includes a fingerprint reader that provides enhanced security and convenience The fingerprint reader is located near the bottom of the LCD panel Features include ...

Page 36: ...orial 1 Click or tap Start All Programs Protector Suite QL then click or tap Fingerprint Tutorial 2 Click or tap Next to proceed through the tutorial Enrolling your fingerprints Before you can use the features of the fingerprint reader you must enroll your fingerprints so your notebook can identify you To enroll your fingerprints 1 Click or tap Start All Programs Protector Suite QL then click or t...

Page 37: ...x selected then click or tap Next The TouchStrip Tutorial runs For more information see Running the TouchStrip Tutorial on page 29 After you have completed the tutorial the Enrollment screen appears OR If you do not want to run the TouchStrip Tutorial click or tap to uncheck the Run interactive tutorial check box then click or tap Next The Enrollment screen appears ...

Page 38: ...s in it 6 Swipe your finger A sample will be created and is indicated by a fingerprint icon in one of the circles 7 Repeat Step 6 two more times then click or tap Next The Advanced Security screen appears 8 Type a password in the Backup password box type the same password in the Retype password box then click or tap Next ...

Page 39: ...CHAPTER 3 Setting Up and Getting Started 32 9 Click or tap Finish ...

Page 40: ...Control Center 1 Click or tap Start All Programs Protector Suite QL then click or tap Control Center The Fingerprint Control Center opens 2 Vista only If you are logged into the convertible notebook with administrator privileges click or tap Elevate administrative privilages for user so you can make changes to the settings 3 Click or tap the yellow arrow in front of an option then click or tap the...

Page 41: ...tting Started 34 Using the EZ Pad touchpad The EZ Pad consists of a touchpad and two buttons When you move your finger on the touchpad the pointer arrow on the screen moves in the same direction Touchpad Left button Right button ...

Page 42: ...nge this feature to allow tapping on the touchpad to simulate clicking the left button To Do this Move the pointer on the screen Move your finger around on the touchpad If you run out of space and need to move the pointer farther lift your finger move it to the middle of the touchpad then continue moving your finger Select an object on the screen Position the pointer over the object Quickly press ...

Page 43: ... just as you would use the touchpad Access a shortcutmenu or find more information about an object on the screen Position the pointer over the object Quickly press and release the right button once This action is called right clicking Move an object on the screen Position the pointer over the object Press the left button and hold it down then use the touchpad to move drag the object to the appropr...

Page 44: ...a fingertip Steady your hand on the display surface while writing The pressure of your hand or fingers will not affect any open programs Switching from AC to battery power dims the display slightly to save battery power Converting from notebook to tablet mode You can convert the display from notebook to tablet mode with the convertible notebook turned on or off Important Although you can use the d...

Page 45: ...t mode 1 Open the LCD panel to the normal viewing position 2 Rotate the LCD panel until the back of the panel is facing you The panel soft locks into the final position 3 Rotate the LCD panel latch until it points in the opposite direction Important You can rotate the screen in either direction ...

Page 46: ...he tablet control buttons on page 26 To change orientation properties Double click or double tap the Tablet and Pen Settings icon in the taskbar then click or tap the Display tab Adjusting brightness To adjust screen brightness Use the increase brightness and decrease brightness keys on the keyboard For more information see System key combinations on page 24 Caution You can rotate the LCD panel in...

Page 47: ...t available in the environment around the notebook You can turn this feature on or off To turn the ambient light sensor on or off 1 As soon as your convertible notebook starts and you see a startup screen press F2 The BIOS Setup utility opens 2 Open the Advanced menu 3 Highlight ALS Configuration then select On or Off by pressing the spacebar 4 Open the Exit menu highlight Exit Saving Changes then...

Page 48: ...ble notebook 1 Locate the pen holder on the bottom of your convertible notebook For more information see Bottom on page 9 2 Slide the digital pen into the holder until the digital pen clicks into place Caution Do not strike the display too sharply Although the display is durable it can break With a mouse With a digital pen Point and click Point and tap Double click Double tap Click and drag Tap an...

Page 49: ...notebook off or you place it in either Sleep or Hibernate mode This feature is shipped from the factory turned off To turn on the pen alarm 1 As soon as your convertible notebook starts and you see a startup screen press F2 The BIOS Setup utility opens 2 Open the Advanced menu 3 Highlight Pen Alarm then select Enabled by pressing the spacebar 4 Open the Exit menu highlight Exit Saving Changes then...

Page 50: ...indows Mobility Center The Windows Mobility Center window opens 2 Click or tap Change Tablet PC settings The Tablet PC Settings dialog box opens 3 Click or tap the Other tab 4 Click or tap Go to Pen and Input Devices The Pen and Input Devices dialog box opens Caution A finger tap or PDA stylus works on your convertible notebook s display as well as a the digital pen Ink pens and other sharp pointe...

Page 51: ...ting systems To turn the touch sensitive screen feature on or off 1 Click or tap Start 2 Right click or button tap My Computer then click or tap Properties The System Properties dialog box opens 3 Click or tap the Hardware tab then click or tap Device Manager The Device Manager opens 4 Click or tap the in front of Human Interface Devices ...

Page 52: ...w to open the Device usage list then click or tap Use this device to turn on the touch sensitive screen feature or click or tap Do not use this device to turn off the touch sensitive screen feature 7 Reboot the convertible notebook Tip You can also disable the touch sensitive screen feature by stopping the Wacom touch service in the Task Manager ...

Page 53: ...r Bluetooth device such as a printer scanner camera MP3 player headphone keyboard or mouse Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11 and Bluetooth communication devices are examples of devices that provide wireless communication ...

Page 54: ...N F6 OR Press the Wireless button For more information see Using the tablet control buttons on page 26 Help For more information about Bluetooth click or tap Start then click or tap Help and Support Type the keyword Bluetooth in the Search Help box then press ENTER ...

Page 55: ...CHAPTER 3 Setting Up and Getting Started 48 ...

Page 56: ...g Drives and Accessories Using the DVD drive Using the memory card reader Adding and removing a PC Card Installing a printer or other peripheral device Viewing the display on a projector or monitor Ordering accessories ...

Page 57: ...talling programs playing audio CDs playing DVDs accessing data and recording music and data to recordable CDs You cannot use this drive to create DVDs Multi format double layer DVD RW drive Installing programs playing audio CDs playing DVDs accessing data recording music and data to CD R or CD RW discs and recording video and data to DVD R DVD R DVD RW DVD RW or double layer DVD R or DVD R discs N...

Page 58: ...e and your DVD drive s regional code must match The regional code on your DVD drive is determined by your convertible notebook s delivery address The regional code for the United States and Canada is 1 The regional code for Mexico is 4 Your DVD drive s regional code must match the regional code of the disc The regional code for the disc is on the disc disc documentation or packaging Important When...

Page 59: ...iaCard Inserting a memory card To insert a memory card Insert the memory card into the memory card slot with the label facing up and the arrow on the label pointing towards the convertible notebook Removing a memory card To remove a memory card 1 Push the memory card into the convertible notebook The memory card pops out slightly Important RS Multimedia Card and Mini Secure Digital cards require t...

Page 60: ...er hot swapping see the PC Card manufacturer s documentation for further information To insert a PC Card Push the card firmly into the PC Card slot label side up until the outer edge of the card is flush with the side of your convertible notebook To remove a PC Card 1 Turn off your convertible notebook then go to Step 5 OR Double click or double tap the remove hardware icon in the taskbar The Safe...

Page 61: ...4 3 Click or tap the PC Card name then click or tap OK The Safe to Remove Hardware dialog box opens 4 Click or tap OK 5 Release the eject button by pressing the PC Card eject button once 6 Eject the PC Card by pressing the eject button again ...

Page 62: ...ok will prompt you to install any software the device needs After doing this you can disconnect and reconnect the device at any time Connecting a USB device Your convertible notebook has USB ports for connecting devices such as a diskette drive flash drive printer scanner camera keyboard or mouse Important Before you install a printer scanner or other peripheral device see the device documentation...

Page 63: ...94 port also known as a Firewire or i Link port for connecting devices such as a video camera To connect your IEEE 1394 device to your convertible notebook 1 Connect one end of the IEEE 1394 cable to your IEEE 1394 device 2 Connect the other end of the cable to the IEEE 1394 port on your convertible notebook or optional port replicator Tip For the location of the USB ports on your convertible note...

Page 64: ...itor cable into the monitor port on your convertible notebook or optional port replicator 3 Turn on your convertible notebook 4 Plug the projector s or monitor s power cord into an AC power source and turn it on Windows recognizes the new hardware and the New Display Detected dialog box opens 5 Select the options for the projector or external monitor then click or tap OK 6 Press FN F4 to switch be...

Page 65: ...om the manufacturer s Web site 5 Right click or button tap any empty space on the desktop then click or tap Properties The Display Properties dialog box opens 6 Click or tap the Settings tab 7 Right click or button tap the second monitor icon labeled 2 then click or tap Attached 8 Click or tap Apply 9 Adjust properties such as Screen Resolution or Color Quality if necessary 10 Click or tap OK 11 P...

Page 66: ... additional space for accessories or supplies Digital pens Order replacement digital pens from MPC The convertible notebook does not respond to other tablet pens plastic pens or PDA stylus Hard drives If you want to increase your internal storage space try replacing your existing hard drive with a larger drive See Replacing the hard drive kit on page 87 for more information Memory Large programs s...

Page 67: ...t in color or black and white Inkjet printers and cartidges are relatively inexpensive but they are slower than laser printers Using an inkjet color printer you can print pictures banners and greeting cards as well as documents Laser printers and cartridges are more expensive but they print much faster than inkjet printers Laser printers are better than inkjet printers when you are printing large ...

Page 68: ...CHAPTER5 61 Managing Power Recharging the battery Changing the battery Recalibrating the battery Getting the most from your battery ...

Page 69: ... For more information see Converting from notebook to tablet mode on page 37 4 Turn your convertible notebook over so the bottom is facing up Warning Danger of explosion if battery is incorrectly replaced Replace only with a battery specifically manufactured for your MPC convertible notebook Discard used batteries according to local hazardous material regulations The battery used in this device ma...

Page 70: ...le notebook unexpectedly goes into Sleep mode while you are using it but the battery charge is not low you may need to recalibrate your battery You should also recalibrate the battery periodically to maintain the accuracy of the battery gauge To recalibrate the battery 1 Connect your notebook to AC power and let the battery charge completely 2 Disconnect the AC power and restart your notebook 3 Co...

Page 71: ...to let it reach its maximum rated capacity Over the long term use the battery at least once a month even if it was kept in a cool dry place for storage but avoid frequent full discharges because this puts additional strain on the battery Several partial discharges with frequent recharges are better for a lithium ion battery than one complete discharge and recharging a partially charged lithium ion...

Page 72: ...Use Hibernate mode for maximum power savings while your convertible notebook is not in use Use the convertible notebook touchpad instead of an external mouse Decrease or mute speaker volume Turn off all scheduled tasks Turn off auto save features in Microsoft Office and other applications Copy programs from CDs or DVDs to the hard drive so you do not use battery power by running optical drives Use...

Page 73: ...taking your AC power adapter also take a single plug surge protector If you will have access to an EmPower in flight power receptacle an automobile power outlet or an automobile cigarette lighter use an airplane automobile power adapter or power inverter Save the battery for times when you cannot use a power adapter To find AC power outlets in airports look for them next to support pillars in larg...

Page 74: ...CHAPTER6 67 Traveling with Your Notebook Packing your convertible notebook Traveling by air Dial up modem Radio frequency wireless connections Files Security Power Additional tips ...

Page 75: ...u to start your convertible notebook Have your convertible notebook hand inspected or sent through the X ray scanner but never carry it through the metal detector Turn off you convertible notebook for takeoff and landing Turn off all wireless devices while in the aircraft Dial up modem Take a telephone cord to connect the modem to telephone jacks If you are traveling internationally take telephone...

Page 76: ...mples of devices which use wireless to communicate Files Copy your working files from your desktop computer to your convertible notebook before you travel If you need to access your desktop computer files from your convertible notebook while traveling set up your desktop computer for remote access Contact your network administrator for more information about remote access Take extra recordable med...

Page 77: ... convertible notebook The startup password is set using the BIOS utility To create a startup password 1 Restart your convertible notebook As soon as you see a startup screen press F2 The BIOS Setup utility opens 2 Open the Security menu highlight Set Supervisor Password then press ENTER and follow the instructions You must set the supervisor password in order to set the user startup password 3 Hig...

Page 78: ...gement settings For information on conserving battery power using alternate power sources and monitoring the battery charge see Managing Power on page 61 Additional tips If you plan to use several USB peripheral devices take a portable USB hub to provide additional USB ports Take a network cable if you need to connect to a network Some hotels provide Internet connectivity only through their networ...

Page 79: ...CHAPTER 6 Traveling with Your Notebook 72 ...

Page 80: ...CHAPTER7 73 Maintaining Your Notebook Caring for your convertible notebook Cleaning your convertible notebook Maintaining the battery Cleaning CDs or DVDs Recovering your system ...

Page 81: ...rittle and easy to break in cold temperatures and can melt or warp in high temperatures Damage due to either extreme is not covered by your warranty As a general rule your convertible notebook is safest at temperatures that are comfortable for you Keep all liquids away from your convertible notebook When spilled onto convertible notebook components almost any liquid can result in expensive repairs...

Page 82: ...h your convertible notebook to wipe away dust and fingerprints Dampen the cloth with water or a mild window glass cleaner solution but never spray anything directly on the surface If liquid collects around the edges wipe it up immediately Digital pen Always store the digital pen in the MPC convertible notebook s pen holder when not in use For more information see Left on page 5 Store extra digital...

Page 83: ...traw like extension Cotton swabs A DVD drive cleaning kit Cleaning the exterior Always turn off your convertible notebook and other peripherals before cleaning any components Also remove the battery before cleaning any components Use a damp lint free cloth to clean your convertible notebook and other parts of your system Do not use household abrasive or solvent cleaners because they can damage the...

Page 84: ... it again If the keyboard does not work after it dries you may need to replace it A replacement keyboard may not be covered by your warranty Cleaning the convertible notebook screen Use the special cleaning cloth included with your convertible notebook to wipe away dust and fingerprints Dampen the cloth with water or a mild window glass cleaner solution but never spray anything directly on the sur...

Page 85: ...ium batteries correctly is one way to extend their life and to avoid damage Clean the gold or silver connector on the battery the part of the battery that makes contact with the convertible notebook with alcohol or electronic contact cleaner Cleaning helps maintain good contact which improves the transfer of power from the battery to the convertible notebook Storing batteries Do not charge up a ba...

Page 86: ...your system You can solve most convertible notebook problems by following the information in Troubleshooting on page 93 or in the technical support pages at www mpccorp com Problem solving may also involve re installing some or all of the convertible notebook s software MPC provides everything you need to recover your system under most conditions Caution When the battery is in the convertible note...

Page 87: ...e periodically takes snapshots of your system settings and saves them as restore points In most cases of hard to resolve software problems you can return to one of these restore points to get your system running again Windows automatically creates an additional restore point each day and also each time you install software or device drivers You can also create a restore point manually For instruct...

Page 88: ... then click or tap Finish A confirmation message box appears 4 Click or tap Yes Your system is restored using the restore point you specified This process may take several minutes and may restart your convertible notebook Manually creating a restore point To manually create a restore point 1 Click or tap Start Control Panel System and Maintenance then click or tap Backup and Restore Center The Bac...

Page 89: ...change settings then click or tap Next The System Properties dialog box opens to the System Protection tab 3 Click or tap Create The Create a restore point dialog box opens 4 Type a description for the restore point such as the date and time then click or tap Create The restore point is created 5 Click or tap OK ...

Page 90: ...CHAPTER8 83 Upgrading Your Notebook Preventing static electricity discharge Adding or replacing memory modules Replacing the hard drive kit ...

Page 91: ...ways hold components by their edges Avoid touching the edge connectors Never slide components over any surface Wear a grounding wrist strap available at most electronics stores and attach it to a bare metal part of your workbench or other grounded connection Touch a bare metal surface on your workbench or other grounded object Warning To avoid exposure to dangerous electrical voltages and moving p...

Page 92: ...nvertible notebook 3 Make sure that he LCD panel is in notebook mode then close the LCD panel For more information see Converting from notebook to tablet mode on page 37 4 Disconnect from the optional port replicator 5 Disconnect the AC adapter modem cable and network cable if they are connected to the convertible notebook 6 Disconnect all peripheral devices connected to the convertible notebook a...

Page 93: ...o memory bay cover screws that secure the memory cover These screws cannot be removed 9 Remove the memory bay cover Be careful not to break off the tabs located on the bottom of the cover If the cover does not remove easily wiggle the cover to loosen it 10 If you are removing a module gently press outward on the clip at each end of the memory module until the module tilts upward Screw Scre Cli Cli...

Page 94: ...the module lines up with the tab in the memory bay 13 Replace the memory bay cover then tighten the cover screws 14 Insert the battery then turn your convertible notebook over 15 Connect to the optional port replicator OR Connect the power adapter modem cable and network cable 16 Reconnect all peripheral devices and replace any PC cards Replacing the hard drive kit Tools You need a small Phillips ...

Page 95: ...r convertible notebook 5 Make sure that the LCD panel is in notebook mode then close the LCD panel For more information see Converting from notebook to tablet mode on page 37 6 Disconnect from the optional port replicator 7 Disconnect the AC adapter modem cable and network cable if they are connected to the convertible notebook 8 Disconnect all peripheral devices connected to the convertible noteb...

Page 96: ...www mpccorp com 89 10 Loosen the two hard drive bay cover screws they cannot be removed then remove the hard drive bay cover 11 Remove the two hard drive screws Screw Screw Screw Screw ...

Page 97: ...rading Your Notebook 90 12 Pull on the plastic strip to slide the old hard drive out of the convertible notebook 13 Remove the four screws that secure the hard drive to the hard drive bracket Screw Screw Screw Screw ...

Page 98: ...er screws 19 Insert the battery then turn your convertible notebook over 20 Connect to the optional port replicator OR Connect the power adapter modem cable and network cable 21 Turn on your convertible notebook open the DVD drive insert the Windows DVD close the DVD drive then restart your convertible notebook 22 When the prompt Press any key to boot from CD or DVD appears press any key on your k...

Page 99: ...CHAPTER 8 Upgrading Your Notebook 92 ...

Page 100: ...CHAPTER9 93 Troubleshooting Safety guidelines First steps Troubleshooting Telephone support ...

Page 101: ...roblems with your convertible notebook try these things first Make sure that the AC power adapter is connected to your convertible notebook and an AC outlet and that the AC outlet is supplying power Make sure that the power cord is firmly connected to the AC power adapter If you use a power strip or surge protector make sure that it is turned on Warning Do not try to troubleshoot your problem if p...

Page 102: ...oved peripheral devices review the installation procedures you performed and make sure that you followed each instruction If an error occurs in a program see the program s printed documentation or the online help Troubleshooting Troubleshooting topics are listed in alphabetical order Audio Audio troubleshooting is covered under Sound on page 118 Batteries Battery troubleshooting is covered under P...

Page 103: ...ry a different diskette Occasionally diskettes are flawed and cannot be read by the diskette drive Run Error checking on the diskette If errors are detected and corrected try using the diskette again You see a Non system disk NTLDR is missing or Disk error error message Eject the diskette from the diskette drive then press ENTER Make sure that the diskette you are using is IBM compatible The diske...

Page 104: ...logy used in active matrix LCD screens MPC s inspection standards keep these to a minimum If you feel these pixels are unacceptably numerous or dense on your display contact MPC Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected The display is blank Adjust the brightness using the system keys or Windows Mobility Center For more information...

Page 105: ...up then try again Some music CDs have copy protection software You may not be able to play these CDs on your convertible notebook Make sure that the volume control on your convertible notebook is turned up For more information about using your volume control see Turning your wireless radio on or off on page 46 Make sure that the Windows volume control is turned up For instructions on how to adjust...

Page 106: ...d DVDs If you do not want to turn on your convertible notebook manually eject the disc by inserting an opened paper clip into the manual eject hole For the location of the manual eject hole see Using a CD or DVD on page 51 Ethernet Ethernet troubleshooting is covered under Networks wired on page 111 File management A file was accidentally deleted Recover the file from the Recycle Bin Caution If a ...

Page 107: ...disk space error message Delete unnecessary files from the hard drive using Disk Cleanup Empty the Recycle Bin by right clicking or button tapping the Recycle Bin icon then clicking or tapping Empty Recycle Bin Save your files to another drive If the hard drive is full copy any files not regularly used to backup media then delete them from the hard drive You see a Data error message This may be th...

Page 108: ...ng a dial up modem make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack For the location of your modem jack see Back on page 8 OR If you are using a cable or DSL modem make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack For the location of your network jack see Left on page 5 Make sure that you do not have a pro...

Page 109: ...ect and the number of users accessing those computers The complexity of graphics and multimedia on Web pages Having multiple Web browsers open performing multiple downloads and having multiple programs open on your convertible notebook People are sending you e mail messages but you have not received any mail Click or tap the receive button in your e mail program Make sure that your account with yo...

Page 110: ...looks bad on your TV Many factors such as the display type quality of the video source type of connection used quality of video cables display device screen resolution size of TV age of the TV or the type of TV interlaced or progressive scan can affect the video quality significantly Display type The Media Center is best viewed on display devices that were offered with the computer when you purcha...

Page 111: ...a video frame with two passes of alternating scan lines The TV screen first displays the video image odd lines one at a time sequentially from top to bottom then it fills in the other half of the video image with the even lines Because most TVs use this interlaced method to display the picture on the screen a standard interlaced analog TV will most likely flicker when displaying thin lines and sma...

Page 112: ...Center itself You want to know whether you can play recorded videos on other computers Yes you can A DVR MS file recorded to DVD can be replayed on another computer with Media Center or on a computer that does not have Media Center but does have a DVD player and DVD decoder software such as PowerDVD The computer without media center must also have Windows Vista or Windows XP with Service Pack SP 1...

Page 113: ... The modem does not connect Make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack For the location of your network jack see Left on page 5 See the documentation that came with your modem for additional troubleshooting information Modem dial up Your modem does not dial or does not connect Make sure that the modem cable is plugged into the modem jack and not...

Page 114: ...services such as call waiting call messaging or voice mail make sure that all messages are cleared and call waiting is disabled before using the modem Contact your telephone service to get the correct code to temporarily disable the service Also make sure that the modem dialing properties are set appropriately Help For more information about dialing properties click or tap Start then click or tap ...

Page 115: ...ling or popping sounds Line noise is a common problem that can cause the modem to connect at a slower rate abort downloads or even disconnect The faster the modem the less line noise it can tolerate and still work correctly Listen to the line using your telephone Dial a single number such as 1 When the dial tone stops listen for line noise Wiggle the modem cable to see if that makes a difference M...

Page 116: ...ads Your fax communications program only sends and receives faxes at 14 400 bps when you have a 56K modem Current fax technology only supports a maximum send and receive rate of 14 400 bps The modem is not recognized by your convertible notebook Make sure that the line connected to the modem is working and plugged into the appropriate port on your convertible notebook For the location of your mode...

Page 117: ... two modems that establishes connection speeds and communication protocols You may hear unusual handshaking sounds when the modems first connect If the handshaking sounds are too loud you can turn down the modem volume To turn down the modem volume 1 Click or tap Start then click or tap Control Panel The Control Panel window opens 2 Click or tap Printers and Other Hardware or Hardware and Sound 3 ...

Page 118: ...rnet cable is plugged into the Ethernet jack on your convertible notebook Make sure that the other end is plugged into a router or cable or DSL modem For the location of your network jack see Left on page 5 Make sure that all computers are plugged into a powered electrical outlet and turned on Make sure that the router is plugged into a powered electrical outlet and turned on Most routers have lig...

Page 119: ...rk Every network is unique Contact your company computer department or network administrator for help Internet Explorer is unable to access the Internet Reset the power on your cable or DSL modem and your access point This reestablishes communication between your Internet Service Provider and your modem and between your modem and your access point If you previously accessed the Internet through a ...

Page 120: ... expect The speed of a wireless network is related to signal strength Signal strength is affected by the distance between your wireless network devices by radio interference and by interference from natural obstructions such as walls ceilings floors and doors If your wireless network is running slower than you expect you should check your network signal strength If you find the signal strength is ...

Page 121: ...dows XP a Click or tap Start right click or button tap My Network Places then click or tap Properties The Network Connections window opens b Right click or button tap Wireless Network Connection then click or tap Status The Wireless Network Connection Status dialog box opens The meter shows the signal strength for wireless networking on your computer if other computers with the same network name a...

Page 122: ...be set up to access the Internet through a network Remove the dial up connection in the Internet Options in Internet Explorer You cannot see other computers on your network Your convertible notebook may not have the same workgroup name as the other computers on your network If your convertible notebook was previously connected directly to your cable or DSL modem and your ISP requires you to use a ...

Page 123: ...ed required software for the PC Card For more information see your PC Card s documentation Pointing device See Touchpad or pointing device on page 119 Power Your convertible notebook is not working on AC power Make sure that your AC power adapter is connected correctly to your convertible notebook For instructions on connecting the AC power adapter see Connecting the AC adapter on page 15 If your ...

Page 124: ...power source The printer is on but will not print Check the cable between the printer and your convertible notebook Make sure that it is connected to the correct port Make sure that the printer is online Many printers have an online offline button that you may need to press so the printer can start printing Press the button to put the printer online If you are using a parallel port printer and the...

Page 125: ...rinters and Faxes icon or Printers 4 If the printer status is Offline right click or button tap the name of the printer you want to use then click or tap Use Printer Online to set the printer to work online Wait until files have been printed before sending additional files to the printer If you print large files or many files at one time you may want to add additional memory to the printer See the...

Page 126: ... The status indicators are not functioning Make sure the status indicators are turned on Press FN F1 to toggle the indicators Touchpad or pointing device Touchpad or pointing device is not working Make sure the touchpad or pointing device is turned on The convertible notebook is not responding when you click or tap on the touchpad or pointing device Turn on the touchpad or pointing device The poin...

Page 127: ...stions about using a program see Online Help Printed documentation The Microsoft Windows documentation The software publisher s Web site See the troubleshooting section of this chapter Have your customer ID serial number and order number available along with a detailed description of your problem including the exact text of any error messages and the steps you have taken Make sure that your conver...

Page 128: ...APPENDIX A 121 Legal Information Important safety information Regulatory compliance statements Environmental information Notices ...

Page 129: ...tlet This is a safety feature If you are unable to insert the plug into an outlet contact an electrician to install the appropriate outlet If you use an extension cord with this convertible notebook make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating If your convertible notebook is fitted with a TV Tuner cable or s...

Page 130: ...section is a general overview of considerations while operating a wireless device Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11 also known as wireless Ethernet or WiFi wireless Internet and Bluetooth communication devices are example...

Page 131: ...e devices outdoors is prohibited Some circumstances require restrictions on wireless devices United States of America Federal Communications Commission FCC Intentional emitter per FCC Part 15 Lowpower Radiotransmittertypedevices radiofrequency RF wirelesscommunicationdevices operating in the 2 4 GHz band and or 5 15 5 35 GHz band may be present embedded in your notebook system This section is only...

Page 132: ...on reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the sepa...

Page 133: ...anges in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service This equipment cannot be used on telephone company provided coin service Connection to party line service is subject to state tariffs Contact ...

Page 134: ...y cause undesired operation of the device Unintentional emitter per ICES 003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada Le présent appareil numérique n émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrite...

Page 135: ...ent should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should make sure for their own protection that the electrical ground connections of the power utility telephone lines a...

Page 136: ...eusable You can do your part for the environment by following these simple steps When your electrical or electronic equipment is no longer useful to you take it back to your local or regional waste collection administration for recycling In some cases your end of life product may be traded in for credit towards the purchase of new MPC equipment Call MPC to see if this program is available in your ...

Page 137: ... defect or omission in this manual even if advised of the possibility of such damages In the interest of continued product development MPC reserves the right to make improvements in this manual and the products it describes at any time without notices or obligation Trademark Acknowledgments Intel Intel Inside logo and Pentium are registered trademarks of Intel Corporation Microsoft MS and Windows ...

Page 138: ...r 65 installing 62 latch 9 locating 9 managing power 65 purchasing 59 recalibrating 63 recharging 15 62 release latch 9 replacing 62 bays battery 9 62 hard drive 9 88 memory 9 85 BIOS Setup utility 40 42 Bluetooth 24 brightness adjusting 25 39 system keys 25 buttons back 27 Mobility Center 26 OK 27 Screen Rotation 26 Windows Security 26 wireless network 26 button tapping 41 C cable lock 8 cable mo...

Page 139: ...7 55 docking 6 DSL modem 6 18 Ethernet 6 18 external audio 7 external diskette drive 7 55 external speakers 7 Firewire 7 55 flash drive 7 55 headphone 7 i Link 7 55 IEEE 1394 7 55 keyboard 7 microphone 7 modem dial up 8 17 monitor VGA 6 57 58 mouse 7 network 6 18 port replicator 6 power 8 15 printer 7 projector 57 58 scanner 7 speaker 7 USB 7 55 VGA 6 57 58 video camera 7 copyright notice 130 D de...

Page 140: ...ing 50 locating 7 9 troubleshooting 98 using 50 DVD CD RW drive See DVD drive DVD RW drive See DVD drive E electrostatic discharge ESD 84 EmPower power adapter 66 ergonomics 13 Ethernet connecting 18 jack 6 18 external monitor 6 24 EZ Pad touchpad See touchpad F fan 5 faxes troubleshooting 109 files opening 35 transferring 69 troubleshooting 99 fingerprint enrolling 29 fingerprint reader control c...

Page 141: ...ghtness 25 directional 23 Fn 23 24 function 23 Hybrid Sleep 24 LCD brightness 25 LCD CRT 24 navigation 23 numeric keypad 23 Sleep 24 system 23 system key combinations 24 toggle display 24 Windows 23 L labels Microsoft Certificate of Authenticity 2 model number 2 serial number 2 latch battery 9 LCD panel release 5 LCD panel cleaning 77 release latch 5 switching display 24 troubleshooting 96 LCD CRT...

Page 142: ...USB port 7 moving pointer 35 screen objects 36 MP3 player memory cards 52 MPC model number 2 serial number 2 Support 2 multimedia using DVD drive 50 muting sound 25 N navigation keys 23 network troubleshooting 111 113 network jack 6 18 networking turning off wireless network 46 turning on wireless network 46 Num Lock status indicator 21 system key 23 numeric keypad status indicator 21 using 23 O O...

Page 143: ...printer default 117 installing 55 troubleshooting 117 USB port 7 Programming the Windows Journal button 27 programs opening 35 projector adding 57 color quality 58 display properties 58 port 6 screen resolution 58 using 24 R radio approval authorities 69 radio frequency wireless connections 69 RAM See memory recalibrating battery 63 recharging battery 62 recovering system 79 replacing See installi...

Page 144: ...9 supervisor password 70 surge protector 17 Suspend 24 system identification label 2 system keys combinations 24 locating 23 system recovery 79 T tablet control buttons back 27 locating 10 Mobility Center 26 OK 27 Screen Rotation 26 using 26 Windows Security 26 wireless network 26 tapping 41 technical support Support 2 tips before contacting 120 telephone acoustic handset coupler 68 line protector...

Page 145: ...b site connection speed 102 turning off wireless network 24 26 46 turning on notebook 19 wireless network 24 26 46 U upgrading 83 USB port 7 55 user password 70 V VGA See monitor video monitor port 6 projector port 6 troubleshooting 119 VGA port 6 video camera connecting 56 volume adjusting 25 adjusting modem 110 muting 25 system keys 25 troubleshooting 118 W waking up notebook 20 Windows key 23 P...

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