CHAPTER 7: Troubleshooting
102
www.gateway.com
You see a “Non-system disk” or “disk error”
error message
■
Your hard drive may have become
damaged.
Internet
See also “Modem (dial-up)” on page 110.
You cannot connect to the Internet
■
If you are using a dial-up modem, make
sure that the modem cable is plugged into
the modem jack and not the Ethernet
network jack. See your setup poster or
“Checking Out Your Computer” on page 5
to make sure that the connections have
been made correctly.
- OR -
If you are using a cable or DSL modem,
make sure that the modem cable is
plugged into the Ethernet network jack
and not the modem jack. See your setup
poster or “Checking Out Your Computer”
on page 5 to make sure that the
connections have been made correctly.
■
Make sure that your account with your
Internet service provider (ISP) is set up
correctly. Contact your ISP technical
support for help.
Help &
Support
For more information
about troubleshooting
Internet connections,
click
Start
, then click
Help and Support
.
Type the phrase
troubleshooting
connections
in the
Search
box, then click
the arrow.
■
Make sure that you do not have a problem
with your modem. For more information,
“Modem (dial-up)” on page 110.
8511781.book Page 102 Tuesday, October 10, 2006 4:41 PM