CHAPTER 7: Troubleshooting
104
www.gateway.com
Keyboard
The keyboard does not work
■
Make sure that the keyboard cable is
plugged in correctly. For more information,
see the poster that came with your
computer.
■
Remove all extension cables and switch
boxes.
■
Clean the keyboard by using an aerosol can
of air with a narrow, straw-like extension to
remove dust and lint trapped under the
keys.
■
Try a keyboard that you know works to
make sure that the keyboard port works.
■
Reinstall the keyboard device driver.
A keyboard character keeps repeating or you
see a “keyboard stuck” or “key failure” error
message
■
Make sure that nothing is resting on the
keyboard.
■
Make sure that a key is not stuck. Press each
key to loosen a key that might be stuck,
then restart your computer.
Liquid spilled in the keyboard
■
If you spilled liquid in the keyboard, turn off
your computer and unplug the keyboard.
Clean the keyboard and turn it upside
down to drain it. Let the keyboard dry
before using it again. If the keyboard does
not work after it dries, you may need to
replace it.
Media Center
To view Media Center troubleshooting
information that is not covered in this section, go
to the Gateway support Web Site at
support.gateway.com
.
8511781.book Page 104 Tuesday, October 10, 2006 4:41 PM
