CHAPTER 7: Troubleshooting
102
Internet and networking
Internet
If you do not find a solution to your problem in this section,
the issue may be networking related. See
for more information.
You cannot connect to the Internet
•
If you are using a cable or DSL modem, make sure that
the modem cable is securely plugged into the Ethernet
network jack. See more troubleshooting at
- OR -
If you are using a dial-up modem, make sure that the
modem cable is plugged into the modem jack and not
the Ethernet network jack. See more troubleshooting at
•
Make sure that your account with your Internet service
provider (ISP) is set up correctly. For help, contact your
ISP technical support.
•
Your ISP may be having connection problems. Contact
your ISP technical support to determine whether the
Internet outage is widespread (a problem they are trying
to solve).
You see an “Unable to locate host” message and are unable
to browse the Internet
•
You may have typed the URL (Web address) incorrectly.
Check the URL, then enter it again, or try a different URL.
•
Your Web browser may be experiencing problems. Close
your Web browser, then restart it. If that does not allow
you to connect, restart your computer.
•
The problem may be with your network, not the Internet
itself. Check your network cables and network devices
(such as switches, routers, and hubs).
•
Your ISP may be having connection problems. Contact
your ISP technical support to determine whether the
Internet outage is widespread (a problem they are trying
to solve).
Help
For more information about troubleshooting Internet
connections, click
Start
, then click
Help and Support
. Type
troubleshooting connections
in the
Search Help
box, then press
E
NTER
.
8513162.book Page 102 Tuesday, May 20, 2008 4:09 PM
Summary of Contents for FX542X
Page 1: ...REFERENCE GUIDE 8513162 book Page a Tuesday May 20 2008 4 09 PM...
Page 2: ...8513162 book Page b Tuesday May 20 2008 4 09 PM...
Page 10: ...CHAPTER 1 About This Reference 4 8513162 book Page 4 Tuesday May 20 2008 4 09 PM...
Page 18: ...CHAPTER 2 Checking Out Your Computer 12 8513162 book Page 12 Tuesday May 20 2008 4 09 PM...
Page 86: ...CHAPTER 5 Upgrading Your Computer 80 8513162 book Page 80 Tuesday May 20 2008 4 09 PM...
Page 104: ...CHAPTER 6 Maintaining Your Computer 98 8513162 book Page 98 Tuesday May 20 2008 4 09 PM...
Page 142: ...APPENDIX A Legal Notices 136 8513162 book Page 136 Tuesday May 20 2008 4 09 PM...
Page 152: ...146 Index 8513162 book Page 146 Tuesday May 20 2008 4 09 PM...
Page 153: ...8513162 book Page 147 Tuesday May 20 2008 4 09 PM...
Page 154: ...MAN BTX FX EREC HW REF GDE R0 5 08 8513162 book Page 148 Tuesday May 20 2008 4 09 PM...