Troubleshooting
www.gateway.com
133
Troubleshooting
Troubleshooting topics are listed in alphabetical order.
Add-in cards
The computer does not recognize an add-in card
■
Shut down and restart your computer.
■
Make sure that you have installed the required software. For more
information, see the documentation that came with your add-in card.
Audio
See
“Sound” on page 146
.
Battery
See
“Power” on page 145
.
CD or DVD drives
The computer does not recognize a disc or the CD or DVD drive
■
Make sure that the disc label is facing up, then try again.
■
Try a different disc. Occasionally discs are flawed or become scratched and
cannot be read by the CD or DVD drive.
■
If you are trying to play a DVD, make sure that you have a DVD drive. To
identify your drive type, see
“Identifying drive types” on page 71
.
■
Your computer may be experiencing some temporary memory problems.
Shut down and restart your computer.
■
Some music CDs have copy protection software. You may not be able to
play these CDs on your computer.
■
Clean the disc. For more information, see
“Cleaning CDs or DVDs” on
page 120
.
■
Restart your computer, then enter the BIOS Setup utility by pressing and
holding
F1
while your computer restarts. Make sure that the IDE
controllers are enabled.
■
Make sure that the drive is configured correctly by following the
instructions in the drive documentation.
■
Reinstall the device driver.
Summary of Contents for GT4015H
Page 1: ...USER GUIDE Manuel de l utilisateur Gateway Computer Ordinateur Gateway ...
Page 7: ...Contents www gateway com vi ...
Page 8: ...CHAPTER 1 1 GettingHelp Using the Gateway Web site Using Help and Support Using online help ...
Page 13: ...CHAPTER 1 Getting Help www gateway com 6 ...
Page 27: ...CHAPTER 2 Using Your Computer www gateway com 20 ...
Page 65: ...CHAPTER 5 Using the Internet and Faxing www gateway com 58 ...
Page 66: ...CHAPTER 6 59 ProtectingYourComputer Hardware security Data security Security updates ...
Page 95: ...CHAPTER 7 Using Drives and Ports www gateway com 88 ...
Page 109: ...CHAPTER 8 Networking Your Computer www gateway com 100 ...
Page 139: ...CHAPTER 10 Maintaining Your Computer www gateway com 130 ...
Page 165: ... Safety Regulatory and Legal Information www gateway com 158 ...
Page 183: ...CHAPITRE 1 Obtenir de l aide www gateway com 6 ...
Page 197: ...CHAPITRE 2 Utilisation de votre ordinateur www gateway com 20 ...
Page 213: ...CHAPITRE 3 Utilisation de Windows XP www gateway com 36 ...
Page 237: ...CHAPITRE 5 Utilisation d Internet et envoi de télécopie www gateway com 60 ...
Page 311: ...CHAPITRE 10 Maintenance de votre ordinateur www gateway com 134 ...