263
Telephone support
www.gateway.com
Telephone support
Before calling Gateway Technical Support
If you have a technical problem with your tablet PC, follow these
recommendations before contacting Gateway Technical Support:
■
Make sure that your tablet PC is connected correctly to a grounded
AC outlet that is supplying power. If you use a surge protector, make sure
that it is turned on.
■
If a peripheral device, such as a keyboard or mouse, does not appear to
work, make sure that all cables are plugged in securely.
■
If you have recently installed hardware or software, make sure that you
have installed it according to the instructions provided with it. If you did
not purchase the hardware or software from Gateway, see the
manufacturer’s documentation and technical support resources.
■
If you have “how to” questions about using a program, see:
■
Online Help
■
Printed documentation
■
The Microsoft Windows documentation
■
The software publisher’s Web site
■
See the troubleshooting section of this chapter.
■
Have your customer ID, serial number, and order number available, along
with a detailed description of your problem, including the exact text of
any error messages, and the steps you have taken.
■
Make sure that your tablet PC is nearby at the time of your call. The
technician may have you follow troubleshooting steps.
Warning
To avoid bodily injury, do not attempt to troubleshoot your
tablet PC problem if:
■
Power cords or plugs are damaged
■
Liquid has been spilled into your tablet PC
■
Your tablet PC was dropped
■
The case was damaged
Instead, unplug your tablet PC and contact a qualified
computer technician.
Summary of Contents for M1300
Page 1: ...Gateway Tablet PC Customizing Troubleshooting usersguide ...
Page 2: ......
Page 10: ...viii ...
Page 26: ...16 Chapter 1 Checking Out Your Gateway M1300 Tablet PC www gateway com ...
Page 52: ...42 Chapter 2 Getting Started www gateway com ...
Page 86: ...76 Chapter 4 Windows Basics www gateway com ...
Page 136: ...126 Chapter 7 Sending and Receiving Faxes www gateway com ...
Page 152: ...142 Chapter 8 Managing Power www gateway com ...
Page 158: ...148 Chapter 9 Travel Tips www gateway com ...
Page 174: ...164 Chapter 10 Customizing Your Tablet PC www gateway com ...
Page 196: ...186 Chapter 12 Moving from Your Old Computer www gateway com ...
Page 216: ...206 Chapter 13 Maintaining Your Tablet PC www gateway com ...
Page 246: ...236 Chapter 16 Using the Tablet PC FlexDock www gateway com ...
Page 288: ...278 Appendix A Safety Regulatory and Legal Information www gateway com ...
Page 303: ......
Page 304: ...MAN US TABLET PC USR GDE R2 5 03 ...