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www.gateway.com
Chapter 9: Troubleshooting
The secondary hard drive is not recognized
■
The modular drive may not be inserted completely into the drive
bay. Press the drive into the bay, then try to access the drive again.
Internet
You cannot connect to the Internet
■
If you are using a dial-up modem, make sure that the modem cable
is plugged into the modem jack and not the Ethernet network jack.
See
connections have been made correctly.
-OR-
If you are using a cable or DSL modem, make sure that the modem
cable is plugged into the Ethernet network jack and not the modem
jack. See
and
to make sure
that the connections have been made correctly.
■
Make sure that you do not have a problem with your modem. For
more information, see
■
Make sure that your account with your Internet service provider (ISP)
is set up correctly. Contact your ISP technical support for help.
You see an “Unable to locate host” message and are unable to browse
the Internet
This problem can occur when you have typed a URL (Web address)
incorrectly, you have lost your Internet connection, or your ISP is having
technical difficulties.
Double-check the URL or try a different URL. If the error message still
appears, disconnect from the ISP connection and close your browser, then
reconnect and open the browser. If you still get the error, your ISP may
be having technical difficulties.
Help and
Support
For more information about troubleshooting Internet
connections, click Start, then click Help and Support.
Type the keyword
troubleshooting connections
in the
Search box
, then click the arrow.
Summary of Contents for M460
Page 1: ...Gateway Notebook User Guide ...
Page 2: ......
Page 26: ...20 www gateway com Chapter 2 Checking Out Your Gateway Notebook ...
Page 50: ...44 www gateway com Chapter 3 Getting Started ...
Page 68: ...62 www gateway com Chapter 4 Using Drives and Ports ...
Page 78: ...72 www gateway com Chapter 5 Managing Power ...
Page 79: ...Chapter 6 73 Upgrading Your Notebook Adding and replacing memory Replacing the hard drive ...
Page 90: ...84 www gateway com Chapter 6 Upgrading Your Notebook ...
Page 98: ...92 www gateway com Chapter 7 Using the Optional Port Replicator ...
Page 136: ...130 www gateway com Chapter 9 Troubleshooting ...
Page 158: ...152 www gateway com ...
Page 159: ......
Page 160: ...MAN M460 MYSTQ USR GDE R2 6 05 ...