CHAPTER 9: Troubleshooting
106
•
Try a different disc. Occasionally discs are flawed and
cannot be read by the drive.
•
Some music CDs have copy protection software. You may
not be able to play these CDs on your notebook.
•
Your notebook may be experiencing some temporary
memory problems. Shut down and restart your
notebook.
•
Clean the disc. For more information, see
“Cleaning CDs
or DVDs” on page 77
.
An audio CD does not produce sound
•
Make sure that the CD label is facing up, then try again.
•
Some music CDs have copy protection software. You may
not be able to play these CDs on your notebook.
•
Make sure that the volume control on your notebook is
turned up. For more information about using your
volume control, see
“Adjusting the volume” on page 36
.
•
Make sure that the Windows volume control is turned
up. For instructions on how to adjust the volume control
in Windows, see
“Adjusting the volume” on page 36
.
•
Make sure that Mute controls are turned off.
•
If you are using the built-in speakers, make sure that
nothing is plugged into the headphone jack on the
notebook. For the location of the headphone jack, see
“Front” on page 6
.
•
If you are using powered speakers, make sure that they
are plugged in and turned on.
•
Clean the disc. For more information, see
“Cleaning CDs
or DVDs” on page 77
.
•
Your notebook may be experiencing some temporary
memory problems. Shut down and restart your
notebook.
•
Reinstall the audio device drivers. For more information,
see
“Recovering pre-installed software and drivers” on
page 78
.
A DVD movie will not play
•
Make sure that the label or side you want to play is facing
up, then try again.
•
Make sure that you have a DVD drive. For more
information, see
“Identifying drive types” on page 42
.
•
Shut down and restart your notebook.
•
Clean the DVD. For more information, see
“Cleaning CDs
or DVDs” on page 77
.
Summary of Contents for MT6704h
Page 1: ...ORDINATEUR PORTABLE GUIDE DU MAT RIEL NOTEBOOK REFERENCEGUIDE...
Page 2: ......
Page 10: ...CHAPTER 1 About This Reference 4...
Page 11: ...CHAPTER2 5 Checking Out Your Notebook Front Left Right Back Bottom Keyboard area LCD panel...
Page 46: ...CHAPTER 3 Setting Up and Getting Started 40...
Page 96: ...CHAPTER 7 Maintaining Your Notebook 90...
Page 107: ...CHAPTER9 101 Troubleshooting Safety guidelines First steps Troubleshooting Telephone support...
Page 134: ...CHAPTER 9 Troubleshooting 128...
Page 160: ...Sommaire vi...
Page 164: ...CHAPITRE 1 propos de ce guide 4...
Page 220: ...CHAPITRE 4 Utilisation de lecteurs et d accessoires 60...
Page 266: ...CHAPITRE 8 Mise niveau de votre ordinateur portable 106...
Page 267: ...CHAPITRE9 107 D pannage Directives de s curit Premi res tapes D pannage Support par t l phone...
Page 310: ...ANNEXE A Informations l gales 150...
Page 322: ...162 Index...
Page 323: ......