CHAPTER 9: Troubleshooting
122
You cannot see other computers on your network
•
Your notebook may not have the same workgroup name
as the other computers on your network. For more
information, see “Naming the computers and
workgroup” in your online User Guide.
•
If your notebook was previously connected directly to
your cable or DSL modem, and your ISP requires you to
use a static IP address, your notebook is not set up to
use a DHCP server. Modify the network properties so
your notebook is set up for using a DHCP server.
You cannot connect to your network
•
If your notebook is a member of a domain at your
workplace, you may not be able to connect your
notebook to your home network workgroup to access
shared files or printers on your home network. You may,
however, be able to access the Internet through your
home network.
Passwords
Your notebook does not accept your password
Make sure that C
APS
LOCK
and N
UM
LOCK
are turned off, then
retype the password.
You forgot your startup password
The password feature (which is set in the BIOS Setup utility) is
very secure, with no easy way to recover a forgotten password.
You must return your notebook for repair. Call Gateway
Customer Care for instructions.
PC Cards
You installed a PC Card and now your notebook is having
problems
•
Make sure that you have correctly installed required
software for the PC Card. For more information, see your
PC Card’s documentation.
Caution
If your notebook was a member of a domain before you join a
workgroup, it is disjoined from the domain and your computer account
disabled. Contact your company computer department or network
administrator for more information.
Summary of Contents for MT6704h
Page 1: ...ORDINATEUR PORTABLE GUIDE DU MAT RIEL NOTEBOOK REFERENCEGUIDE...
Page 2: ......
Page 10: ...CHAPTER 1 About This Reference 4...
Page 11: ...CHAPTER2 5 Checking Out Your Notebook Front Left Right Back Bottom Keyboard area LCD panel...
Page 46: ...CHAPTER 3 Setting Up and Getting Started 40...
Page 96: ...CHAPTER 7 Maintaining Your Notebook 90...
Page 107: ...CHAPTER9 101 Troubleshooting Safety guidelines First steps Troubleshooting Telephone support...
Page 134: ...CHAPTER 9 Troubleshooting 128...
Page 160: ...Sommaire vi...
Page 164: ...CHAPITRE 1 propos de ce guide 4...
Page 220: ...CHAPITRE 4 Utilisation de lecteurs et d accessoires 60...
Page 266: ...CHAPITRE 8 Mise niveau de votre ordinateur portable 106...
Page 267: ...CHAPITRE9 107 D pannage Directives de s curit Premi res tapes D pannage Support par t l phone...
Page 310: ...ANNEXE A Informations l gales 150...
Page 322: ...162 Index...
Page 323: ......