4 - Quick start guide
After registering, you will be sent a confirmation email with important
information that you should keep in a safe place.
S
OFTWARE INSTALLATION
Your computer will automatically install software and prepare your
computer for use. This may take some time, please do not turn off your
computer; wait until the installation has finished.
R
ECOVERY
You should create recovery discs as soon as you are able. The
Gateway
Recovery Management
program allow you to create recovery discs and
then to restore or reinstall applications and drivers provided by Gateway.
H
AVING TROUBLE
?
Gateway provides several options to support your purchase.
Gateway support
Make sure you write down your computer serial number, date and place of
purchase and model name on the area provided in this guide; save your
proof of purchase. Before you call us, please write down any error
message that accompanies the problem, and have the computer in front of
you and switched on if possible. Having these items to hand when
contacting us will ensure better and quicker service.
Gateway website
Remember to visit www.gateway.com - Check out the support section for
up-to-date information, help, drivers and downloads.
Warranty and contact information
You can find information about the warranty for your computer and how to
contact technical support in your computer’s Warranty.