CHAPTER 9: Troubleshooting
120
You see an “Unable to locate host” message and are unable
to browse the Internet
•
This problem can occur when you have typed a URL (Web
address) incorrectly, you have lost your Internet
connection, or your ISP is having technical difficulties.
Double-check the URL or try a different URL. If the error
message still appears, disconnect from the ISP
connection and close your browser, then reconnect and
open the browser. If you still get the error, your ISP may
be having technical difficulties.
Connecting to a Web site takes too long
Many factors can affect Internet performance:
•
The condition of the telephone lines in your residence or
at your local telephone service
•
The condition of the Internet computers to which you
connect and the number of users accessing those
computers
•
The complexity of graphics and multimedia on Web
pages
•
Having multiple Web browsers open, performing
multiple downloads, and having multiple programs
open on your notebook
People are sending you e-mail messages, but you have not
received any mail
•
Click the receive button in your e-mail program.
•
Make sure that your account with your Internet service
provider (ISP) is set up correctly. Contact your ISP for
technical support.
Keyboard
A keyboard character keeps repeating or you see a
“Keyboard stuck” or “Key failure” error message
•
Make sure that nothing is resting on the keyboard.
•
Make sure that a key is not stuck. Press each key to
loosen a key that might be stuck, then restart your
notebook.
An external keyboard does not work
•
Make sure that the keyboard cable is plugged in
correctly.
Summary of Contents for P-6831
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Page 8: ...Contents vi...
Page 12: ...CHAPTER 1 About This Reference 4...
Page 13: ...CHAPTER2 5 Checking Out Your Notebook Front Left Right Back Bottom Keyboard area LCD panel...
Page 49: ...www gateway com 41 2 Click Start camera The Camera Assistant opens...
Page 108: ...CHAPTER 7 Maintaining Your Notebook 100...
Page 119: ...CHAPTER9 111 Troubleshooting Safety guidelines First steps Troubleshooting Telephone support...
Page 146: ...CHAPTER 9 Troubleshooting 138...
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Page 168: ...MAN GODZILLA FX HW REF R1 5 08...