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Troubleshooting guide
Problem:
The Dash Cam feels warm when it is operating
Solution:
• It is normal for the Dash Cam to feel warm to
the touch during typical use, especially when it is recording
HD video.
Problem:
Cannot record video or take pictures
Solution:
• Check to see whether there is enough space
on the Micro SD card. If not, the Micro SD card will need to
be formatted or files need to be deleted.
Problem:
The Dash Cam stops automatically while recording
Solution:
• Check to see whether there is enough space
on the Micro SD card.
• Ensure correct Micro SD card is being used, 8-128Gb
Class 10 or above Micro SDHC/XC is recommended.
Other types of Micro SD cards may not be suitable for use
in Dash Cams.
• If the correct Micro SD Card is being used, format the
Micro SD Card in a computer.
• Micro SD cards have a limited lifespan and become
corrupt after a period of time. This is due to the continuous
loop recording function. If this has occurred, you will need
to replace you Micro SD Card.
Problem:
The Dash Cam is frozen or not responding
Solution:
• Reset the unit by pushing and holding the reset
button for a few seconds and try again.
• Format Micro SD Card in a computer.