NOELLE S554.100 |
User Manual
57 | Other
7
.3 Troubleshooting
Communication with the simulator cannot be established
Battery is discharged.
If NOELLE’s backup battery is completely discharged, connect the charger
and wait 20 minutes to power on the simulator. Leave the simulator connected
while in use.
•
NOELLE should always be plugged in while being operated. The birth
mechanism is power intensive and will drain the battery quickly.
•
Newborn must be plugged in to the charger during use.
Communication Module is not
detected.
Close the software and disconnect the communication module for at least five
seconds, then plug it back in and restart the software. Connect the communi-
cation module in a different USB port.
Disconnected power plug
NOELLE’s internal battery is used for transportation. Always use NOELLE con-
nected to the charger.
Communication module RJ-45
Cable is not connected to the
simulator.
Both simulators operate using a wired connection. Connect the wired commu-
nication module to the simulator and restart UNI.
Streaming Audio sound quality is poor
Sound is too low or too loud.
Sound volume at PC side is managed from PC’s volume control. Simulator
sound volume is managed from PC’s Microphone gain control. Adjust micro-
phone gain until simulator voice level equals user’s voice intensity.
Always talk as close as possible to the microphone in order to improve quality.
Using a headset is recommended.
Respiration and other unde-
sirable sounds are heard by
instructor.
Since simulator’s microphone has high sensitivity in order to capture the voice
of providers, it also captures all surrounded noises on or around the simulator.
This is normal and it is not a malfunction.
Simulator is set to “Generic”
“Setup/Options/Environment”
menu.
Make sure to select multiple simulator environment (Setup>Options>Environ-
ment tab), and enter the Serial Number of the simulator you are using.
Warning: Streaming audio is disabled in “generic mode” simulator is checked.
Summary of Contents for NOELLE S554.100
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