11 - 8 • Maintenance and Troubleshooting
6.
Replace the paper tray in the printer (if necessary) and close the top cover
of the printer.
After a minute or so the printer will warm up and resume printing.
Paper Jam Checklist
• Did you remove all the packing from inside the printer when you set it up?
• Is the paper flat and dry? Try some paper from a new pack.
• Have you removed the stack of paper and fanned it to make sure that pages are
free to move?
• Are the paper’s edges flush?
• Is the paper under the brackets in the paper tray?
• Is there too much paper in the paper tray? The 500-sheet limit for the standard
paper tray is for 20 lb. (75 g/m
2
) sheets.
• Are you using the MultiPurpose feeder for heavy sheets and envelopes?
• Are the paper length and width guides in the paper tray correctly adjusted?
• Is the paper width guide in the paper tray next to (but not tight against) the
paper?
• Is the paper in the tray the same size as in the Page Setup dialog box of your
application?
• Have you removed all traces of paper from previous jams?
• Is the paper path free from any obvious obstructions?
Other printer problems
Some problems with printing can really be problems with applications. Typical
application problems include:
• A graphic appears on my screen, but when I print only the text shows (Try
copying the graphic to a separate page and print that page only).
• The quality of fonts is very poor (usually a problem with Macintoshes that only
have screen fonts installed; install the printer fonts).
• The computer crashes when I print a document (try printing another document
from that application; if this prints successfully, this probably means that the
original document is corrupt).
Summary of Contents for Elite XL 20ppm
Page 1: ...USER S MANUAL GCC TECHNOLOGIES EliteTM XL20ppm ...
Page 168: ...A 5 G H F Skew 2 0mm 0 0787in E 2 0mm 0 0787in E F G H 245mm Paper feed direction ...
Page 172: ...A 9 Squareness 1 3mm 0 0512in J 1 3mm 0 0512in K L M 210mm M L Paper feed direction K J 90 ...
Page 187: ...D 3 On Line Comm Paper Servic e ...