54
Problems and Solutions
This section discusses typical problems you may encounter while operating the cutting plotter and offers you possible
solutions
The line quality is not good enough at the corner or the end point.
Causation and recovery:
Forgetting to fasten the tool (Fasten it.)
The blade is worn. (Change it.)
The offset value is wrong. (Correct the offset value.)
Media is not flat enough. (Reload the media.)
Media is wet. (Change it.)
The quality of media is not good enough. (Change the media.)
Drum or pinch roller is worn. (Change the drum set or pinch roller.)
The position of pinch roller cannot be detected so that the media width cannot be determined correctly.
Troubleshooting
Causation and recovery:
Forgetting to lower the pinch roller. (Enable the pinch roller and push the lever forward to lower down the pinch roller) The
orientation of the width sensor on the carriage PCB is not correct. (Adjust the orientation of the carriage PCB)
The position of the width sensor on the carriage PCB is too high to sense the block bar on the pinch roller. (Lower the
carriage PCB)
Flat cable is broken. (Change it.)
Width sensor is damaged. (Change it.)
Carriage PCB set is damaged. (Change carriage set.)
The function of “Set New Origin” does not work.
Causation and recovery:
The origin point will be set by pressing the ENTER button when the Puma is in an OFFLINE state, only then will the LCD
display the distance between the new and old origin.
Media shifts away when plotting a long drawing.
Causation and recovery:
The media is not accurately aligned. (Reload the media.)
Pre-run the media back and forth using the arrow key will help. (Reload the media and pre-run.)
The edge of the media is not straight. (Change the media.)
Media is too thin. (Change it.)
Drum is coated with paper chips or dust. (Clean the surface of drum.)
Drum or pinch roller is worn. (Change the drum set or pinch roller.)
The lines quality is wavy.
Causation and recovery:
Forget to fasten the tool fastening screw. (Fasten it.)
The blade is worn. (Change it.)
The acceleration is too high. (Set the acceleration to a lower value; please refer to the default value.)
The carriage belt tension is incorrect. (Adjust the belt tension.)
X or Y motor belt tension is incorrect. (Adjust the belt tension.)
The spring loading bearing of carriage is damaged. (Change the carriage set.)
The length of the media is too short in X direction. (Change the media.)
Media is too thin. (Change it)
Drum or pinch roller is worn. (Change the drum set or pinch roller.) X or Y
motor is damaged. (Change it.)
Summary of Contents for Puma Series
Page 4: ...4 Main Unit Assembly 29006178G...
Page 7: ...7 Left End Assembly 7 1...
Page 9: ...9 Right End Assembly 7 8...
Page 13: ...13 Complete X motor Assembly 29003820G...
Page 15: ...15 Y Axis Idel Pulley Assembly 29003820G...
Page 17: ...17 Pinch Roller Assembly 29001437G 4 1 8...
Page 19: ...19 Grid Drum Assembly 29005441G...
Page 22: ...22 1 System Diagram and Components of Main Board...
