GE Multilin
F60 Feeder Protection System
10-9
10 MAINTENANCE
10.4 REPAIRS
10
10.4REPAIRS
10.4.1 REPAIRS
The battery and modules inside the case can be replaced without return of the device to the factory. The firmware and soft-
ware can be upgraded without return of the device to the factory.
Fuses in the power supply module are not field-replaceable.
For issues not solved by troubleshooting, the process to return the device to the factory for repair is as follows:
•
Contact a GE Grid Solutions Technical Support Center. Contact information is found in the first chapter.
•
Obtain a Return Materials Authorization (RMA) number from the Technical Support Center.
•
Verify that the RMA and Commercial Invoice received have the correct information.
•
Tightly pack the unit in a box with bubble wrap, foam material, or styrofoam inserts or packaging peanuts to cushion
the item(s). You may also use double boxing whereby you place the box in a larger box that contains at least 5 cm of
cushioning material.
•
Ship the unit by courier or freight forwarder, along with the Commercial Invoice and RMA, to the factory.
GE GRID SOLUTIONS
650 MARKLAND STREET
MARKHAM, ONTARIO
CANADA L6C 0M1
ATTN: SERVICE DEPT.
RMA# : ______________
Customers are responsible for shipping costs to the factory, regardless of whether the unit is under warranty.
•
Fax a copy of the shipping information to the GE Grid Solutions service department in Canada at +1 905 927 5098.
Use the detailed return procedure outlined at
https://www.gegridsolutions.com/multilin/support/ret_proc.htm
The current warranty and return information are outlined at
https://www.gegridsolutions.com/multilin/warranty.htm
Summary of Contents for F60
Page 10: ...x F60 Feeder Protection System GE Multilin TABLE OF CONTENTS ...
Page 30: ...1 20 F60 Feeder Protection System GE Multilin 1 5 USING THE RELAY 1 GETTING STARTED 1 ...
Page 138: ...4 28 F60 Feeder Protection System GE Multilin 4 2 FACEPLATE INTERFACE 4 HUMAN INTERFACES 4 ...
Page 454: ...5 316 F60 Feeder Protection System GE Multilin 5 10 TESTING 5 SETTINGS 5 ...
Page 500: ...7 14 F60 Feeder Protection System GE Multilin 7 1 COMMANDS 7 COMMANDS AND TARGETS 7 ...
Page 508: ...8 8 F60 Feeder Protection System GE Multilin 8 2 FAULT LOCATOR 8 THEORY OF OPERATION 8 ...
Page 522: ...10 12 F60 Feeder Protection System GE Multilin 10 6 DISPOSAL 10 MAINTENANCE 10 ...
Page 660: ...B 116 F60 Feeder Protection System GE Multilin B 4 MEMORY MAPPING APPENDIX B B ...
Page 706: ...E 10 F60 Feeder Protection System GE Multilin E 1 IEC 60870 5 104 APPENDIX E E ...
Page 718: ...F 12 F60 Feeder Protection System GE Multilin F 2 DNP POINT LISTS APPENDIX F F ...
Page 728: ...H 8 F60 Feeder Protection System GE Multilin H 2 ABBREVIATIONS APPENDIX H H Z Impedance Zone ...
Page 730: ...H 10 F60 Feeder Protection System GE Multilin H 3 WARRANTY APPENDIX H H ...