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Getting to Know Your Security System

1

Getting to Know Your Security 
System

This manual describes how to operate your system. It 
describes basic arming and disarming commands as well 
as how to program system features.

The dealer or installer may have already discussed the 
details of your system with you. Record your system 
details in the User Sheets located in Appendix A.

Overview

Your security system is made up of different parts. Each 
plays a special role in the system’s operation:

The panel is at the heart of your sys-
tem. It stores the intelligence to monitor 
all the sensors and devices in the sys-
tem. The panel is the piece of equip-
ment that activates sirens and initiates a 
call to the central station in an alarm 
situation.

Touchpads are used to arm, disarm, and program your 
system. 

Your system may use a wall-mounted touchpad that looks 
like one of these:

The first touchpad is called a fixed display touchpad. It 
communicates by using indicator lights, lighted text, and 
an 11-character display. The second touchpad is called an 
alphanumeric touchpad and communicates by displaying 
text on a two-line display.

Your system may also use wireless, 
handheld touchpads that can be car-
ried from room to room.

Keychain touchpads are also wireless and 
are handy for simple arming and disarm-
ing functions. Keychain touchpads can be 
carried off-site.

The installer can program the keychain 
touchpad to send a Police or Auxiliary panic alarm.

Wireless panic button touchpads are 
dedicated to sending one signal only—
usually a Police or Auxiliary panic 
alarm. Panic button touchpads are usu-
ally kept near the user.

Door and window sensors protect the 
perimeter of your home by alerting the 
panel when a door or window is opened.

Motion detectors in hallways or rooms detect a 
person moving across the field of detection.

Environmental sensors such as gas, 
smoke, and heat detectors remain alert for 
the presence of fire or carbon monoxide 24 
hours a day.

Communicating with the Panel

Your system can be set up to communicate with you 
through:

‰

Status beeps

‰

Alarm sirens

‰

Touchpad text

‰

Pager information

S t a t u s

F e a t u r e s

p r e s s   b o t h

L i g h t s

S y s t e m

A w a y

P a g e r

O f f

N o   D e l a y

p r e s s   b o t h

p r e s s   b o t h

T e s t   S y s t e m   W e e k l y

S i l e n t

S t a y

D

*

7

0

#

8

B

A

4

1

5

6

2

3

B y p a s s

M e n u

C

9

P r o g r a m   U s e r   S e t t i n g s

p r e s s   0   -   9   f o r   o t h e r   e n t r i e s .

P r e s s   1   f o r   O F F ;   p r e s s   2   f o r   O N ;

P r e s s   #   t o   s e l e c t   o p t i o n   o r   a c c e p t   e n t r y .

0 6

0 7

0 5

0 4

1 3

1 4

1 2

1 1

A r m   t o   S T A Y

Q u i c k   G u i d e

D i s a r m   S y s t e m / C a n c e l   A l a r m

i f   d e s i r e d .

2

0 1
0 2

0 3

3

1

0 8
0 9

1 0

P r e s s

t o   d e s e l e c t   o p t i o n   o r   c a n c e l   e n t r y .

C l o s e   a l l   p r o t e c t e d   d o o r s   a n d   w i n d o w s .

P r e s s   3   +   C O D E .

E x i t   p r e m i s e s   t h r o u g h   d e l a y   d o o r .

2

3

1

P r e s s   2   +   C O D E .

C l o s e   a l l   p r o t e c t e d   d o o r s   a n d   w i n d o w s .

P r e s s   4   t o   a r m   d e l a y   d o o r s   i n s t a n t l y ,

A r m   t o   A W A Y

Z o n e / S e n s o r   N u m b e r

P r e s s   1   +   C O D E .

2

1

P r e s s   A   o r   B   t o   s c r o l l   t h r o u g h   m e n u s .

M a k e   s u r e   s y s t e m   i s   d i s a r m e d .

2

1

P r e s s   7   +   1   t o   t u r n   C H I M E   o n   o r   o f f .

M a k e   s u r e   s y s t e m   i s   d i s a r m e d .

2

1

T u r n   C H I M E   O n / O f f

P r e s s   B Y P A S S   +   C O D E   +   S e n s o r   N o .

A r m   s y s t e m   t o   d e s i r e d   l e v e l .

B y p a s s   S e n s o r s

S y s t e m   i s   O K

S t a t u s

F e a t u r e s

p r e s s   b o t h

L i g h t s

S y s t e m

A w a y

P a g e r

O f f

N o   D e l a y

p r e s s   b o t h

p r e s s   b o t h

T e s t   S y s t e m   W e e k l y

S i l e n t

S t a y

D

*

7

0

#

8

B

A

4

1

5

6

2

3

B y p a s s

M e n u

C

9

A r m e d

R e a d y

1

2

3

6

9

8

5

4

7

S T

0

B Y

O F

F

S T

A Y

A W

A Y

N O

  D

E L

A Y

C H

I M

E

S T

A T

U S

B Y

P A

S S

C O

M

M

A N

D

A   s e n s o r   i s   a c t i v a t e d .  

T h e   s e n s o r   a l e r t s   t h e  

p a n e l   i m m e d i a t e l y .    

T h e   p a n e l   a c t i v a t e s   s i r e n s .     I f   t h e  

s y s t e m   i s   m o n i t o r e d ,   t h e   p a n e l  

c a l l s   t h e   c e n t r a l   m o n i t o r i n g   s t a t i o n .

T h e   c e n t r a l   m o n i t o r i n g   s t a t i o n  

o p e r a t o r   r e p o r t s   t h e   a l a r m   t o

t h e   p o l i c e   o r   f i r e   d e p a r t m e n t .

T h i s   d e c i s i o n   i s   b a s e d   o n   s y s t e m  

p r o g r a m m i n g   a n d   t h e   c u r r e n t  

a r m i n g   l e v e l .

Summary of Contents for CONCORD Express

Page 1: ...and Date 10 Adjusting System Sounds and Touchpad Brightness 10 Arming Your System Silently 10 Adjusting the Touchpad Beeps 11 Adjusting the Touchpad Display Brightness 11 Notification by Pager 11 Pag...

Page 2: ...twork must comply with the applicable FCC Part 68 rules and require ments as adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to...

Page 3: ...at riel l utilisateur doit s assurer qu il est permis de le raccorder aux installations de l enterprise locale de t l communication Le mat riel doit galement etre install en suivant une m thod accept...

Page 4: ...IARY buttons for 2 seconds Send a fire alarm Press and hold both FIRE buttons for 2 seconds Arm system with No Delay 2 Code 4 or 3 Code 4 Arm system to send a Latchkey page 2 Code 6 or 3 Code 6 Bypass...

Page 5: ...r e s s b o t h L i g h t s S y s t e m A w a y P a g e r O f f N o D e l a y p r e s s b o t h p r e s s b o t h T e s t S y s t e m W e e k l y S i l e n t S t a y D 7 0 8 B A 4 1 5 6 2 3 B y p a s...

Page 6: ...sound the system makes dur ing a sensor test to indicate that a sensor was tested properly Status beeps are described in more detail throughout the manual Pager Notification Your system can dial the...

Page 7: ...alarm See the section on Pre venting Accidental Alarms if you would like to be able to leave quickly when the system is armed To stop sirens and cancel an alarm When an alarm condition occurs disarmin...

Page 8: ...rm to 2 STAY Using the Chime Feature Turning on the Chime feature is like having bells on every protected door and window When this feature is on sirens and speakers sound 2 beeps whenever anyone open...

Page 9: ...won t set off an alarm Likewise upon returning to your home or business you ll need enough time to open the door and get to a touchpad to disarm the system The Exit Delay is a period of time long enou...

Page 10: ...order to do this Arming to Level 2 or 3 with No Delay 1 Close all perimeter doors and windows 2 Exit the premises if arming to Level 3 AWAY 3 Enter 2 Code or 3 Code The system sounds two or three sho...

Page 11: ...entered a valid access code and a valid sensor number i You cannot bypass sensors directly using a keychain touchpad Bypassing a Sensor Indirectly Use this method if you are arming the system and woul...

Page 12: ...ither by a sensor or panic button activation Each type of alarm sounds and reacts differently when activated as described in the fol lowing table Panic Alarms Panic alarms are easily activated from an...

Page 13: ...odes confidential and delete extra codes as soon as they are no longer needed We recommend that you avoid using obvious code patterns such as 1234 or 1111 2222 etc Using the Programming Menus Some sys...

Page 14: ...e as 6 digits mm dd yy then press 4 Press 4 to exit the programming menus Adjusting System Sounds and Touchpad Brightness Arming Your System Silently Use the Silent Arming feature to arm your system w...

Page 15: ...ming menus After dimming the display pressing any button momen tarily returns the display to full brightness After 15 sec onds without touchpad activity the display returns to the set dimmed level If...

Page 16: ...ime a user arms the sys tem 222 for Level 2 or 333 for Level 3 and the user code entered See Notification by Pager for more information on pag ing reports Latchkey Paging The Latchkey paging feature a...

Page 17: ...the No Activity feature is currently available to you and the dura tion of the No Activity setting If the feature is not cur rently available to you contact your installer Using the Panel Download Fea...

Page 18: ...ST OK or ZONES ALL TESTED 6 Disarm to Level 1 to exit Test Mode Phone Communication Test The purpose of this weekly test is to verify that the con nection between the central monitoring station and yo...

Page 19: ...sor Open the secured door or window q Zones nn OK q SENSOR nn OK Smoke detector Press and hold the test button until the system sounds transmission beeps q Zones nn OK q SENSOR nn OK Motion detector A...

Page 20: ...rected trouble beeps and messages start again 4 to 10 hours later To stop trouble beeps Perform a system status check by pressing on a touchpad Change the arming level Table 2 describes the conditions...

Page 21: ...sor as described in Sensor Test 2 If testing the sensor does not clear the trouble condition call your security dealer for service SENSOR XX LOW BATTERY A sensor has a low battery 1 Disarm the system...

Page 22: ...r it is a hardwired sensor HW wireless sensor WL or touchpad TP User Codes The tables below provide space for you to record user codes and the attributes of each If you would like the Latchkey attribu...

Page 23: ...L o c k k e y t o I n c r e a s e t h e a r m i n g l e v e l A r m t h e s y s t e m t o L e v e l 3 w i t h n o E x i t o r E n t r y d e l a y P r e s s b o t h a t o n e t i m e t o C r e a t e a...

Page 24: ...nd a No Activity report to the Central Station q No My system setup does not include this fea ture System Information Door Door Location Entry Dela y Exit Dela y 1 2 3 4 5 Feature My system features i...

Page 25: ...from their installed location Sensors may not warn in time when fires are caused by smoking in bed explo sions improper storage of flammables overloaded electrical circuits or other hazardous conditi...

Page 26: ...s no substitute for insurance 7 Security systems and devices cannot compensate you for life or property losses If Your System Needs Service If you have any questions about your security system or if i...

Page 27: ...when the touchpad displays REG CODE 02 5 Enter the new code and press 6 Press B BYPASS on off appears q Press 1 to turn the option off for this user code q Press 2 to turn the option on for this user...

Page 28: ...eature is on Allows dealer to make changes to the system from off site System Tests A user attribute that when on allows the user to enter test mode by pressing code Phone Test code Sensor Test Direct...

Page 29: ...ode Direct Bypassing for User 00 1 0 0 0 1 1 Off or 2 On System Tests for User 00 1 0 0 0 2 Change User code 01 1 0 0 1 0 4 digit code Direct Bypassing for User 01 1 0 0 1 1 1 Off or 2 On System Tests...

Page 30: ...0 1 2 1 1 Off or 2 On System Tests for User 12 1 0 1 2 2 Change User code 13 1 0 1 3 0 4 digit code Direct Bypassing for User 13 1 0 1 3 1 1 Off or 2 On System Tests for User 13 1 0 1 3 2 Change User...

Page 31: ...3 4 5 6 16 20 Lights i M Memory failure 17 N No Activity Feature 13 20 No delay i 6 O opening doors or windows 1 4 6 13 P Pager Notification 2 11 12 20 Panic alarms 1 8 15 Phone Communication Test i 1...

Page 32: ...Notes 28 Notes...

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