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Appendix
General Product Care

• 

Avoid putting the phone near heating appliances and devices that generate 

electrical noise (for example, motors or fluorescent lamps).

• 

Avoid dropping the phone and other rough treatment.

•  Clean the phone with a soft cloth. 
•  Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or 

other chemical products to clean the unit. Doing so may damage the finish.

• 

Retain the original packaging in case you need to ship the phone at a later 

date. 

• 

DO NOT expose to direct sunlight or moisture.

Equipment Approval Information

Your telephone equipment is approved for connection to the Public Switched 

Telephone Network and is in compliance with parts 15 and 68, FCC Rules and 

Regulations and the Technical Requirements for Telephone Terminal Equipment 

published by ACTA.

1. Notification to the Local Telephone Company

On the bottom of this equipment is a label indicating, among other information, 

the US number and Ringer Equivalence Number (REN) for the equipment. You 

must, upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to 

your telephone line and still have all of these devices ring when your telephone 

number is called. In most (but not all) areas, the sum of the RENs of all devices 

connected to one line should not exceed 5. To be certain of the number of 

devices you may connect to your line as determined by the REN, you should 

contact your local telephone company.

A plug and jack used to connect this equipment to the premises wiring 

and telephone network must comply with the applicable FCC Part 68 rules 

and requirements adopted by the ACTA. A compliant telephone cord and 

modular plug is provided with this product. It is designed to be connected to a 

compatible modular jack that is also compliant. See installation instructions for 

details.

Equipment Use

•  This equipment may not be used on coin service provided by the telephone 

company.

•  Party lines are subject to state tariffs, and therefore, you may not be able to 

use your own telephone equipment if you are on a party line. Check with your 

local telephone company.

• 

Notice must be given to the telephone company upon permanent 

disconnection of your telephone from your line.

•  If your home has specially wired alarm equipment connected to the 

telephone line, ensure the installation of this product does not disable your 

alarm equipment. If you have questions about what will disable alarm 

equipment, consult your telephone company or a qualified installer.

US Number is located on the cabinet bottom.

REN Number is located on the cabinet bottom.

2. Rights of the Telephone Company

Should your equipment cause trouble on your line which may harm the 

telephone network, the telephone company shall, where practicable, notify 

you that temporary discontinuance of service may be required. Where prior 

notice is not practicable and the circumstances warrant such action, the 

telephone company may temporarily discontinue service immediately. In case 

of such temporary discontinuance, the telephone company must: (1) promptly 

notify you of such temporary discontinuance; (2) afford you the opportunity 

to correct the situation; and (3) inform you of your right to bring a complaint 

to the Commission pursuant to procedures set forth in Subpart E of Part 68, 

FCC Rules and Regulations. The telephone company may make changes in its 

communications facilities, equipment, operations or procedures where such 

action is required in the operation of its business and not inconsistent with 

FCC Rules and Regulations. If these changes are expected to affect the use or 

performance of your telephone equipment, the telephone company must give 

you adequate notice, in writing, to allow you to maintain uninterrupted service.

Interference Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the 

following two conditions: (1) This device may not cause harmful interference; 

and (2) This device must accept any interference received, including interference 

that may cause undesired operation. This equipment has been tested and 

found to comply with the limits for a Class B digital device, pursuant to Part 15 

of the FCC Rules. These limits are designed to provide reasonable protection 

against harmful interference in a residential installation. This equipment 

generates, uses, and can radiate radio frequency energy and, if not installed 

and used in accordance with the instructions, may cause harmful interference 

to radio communications. However, there is no guarantee that interference will 

not occur in a particular installation. Privacy of Communications may not be 

ensured when using this product.
If this equipment does cause harmful interference to radio or television 

reception, which can be determined by turning the equipment off and on, the 

user is encouraged to try to correct the interference by one or more of the 

following measures:
•  Reorient or relocate the receiving antenna (that is, the antenna for radio or 

television that is “receiving” the interference).

•  Reorient or relocate and increase the separation between the 

telecommunications equipment and receiving antenna.

•  Connect the telecommunications equipment into an outlet on a circuit 

different from that to which the receiving antenna is connected.

• 

If these measures do not eliminate the interference, please consult 

your dealer or an experienced radio/television technician for additional 

suggestions.  

Notice: The changes or modifications not expressly approved by the party 

responsible for compliance could void the user’s authority to operate the 

equipment.

Hearing Aid Compatibility (HAC)

This telephone system meets FCC standards for Hearing Aid Compatibility.

Important Safety Instructions

Some of the following information may not apply to your particular product; 

however, when using telephone equipment, basic safety precautions should  

always be followed to reduce the risk of fire, electric shock and injury to  

persons, including the following:

1.  Read and understand all instructions. 

2.  Follow all warnings and instructions marked on the product.  
3.  Unplug this product from the wall outlet before cleaning. Do not use liquid 

cleaners or aerosol cleaners. Use a damp cloth for cleaning. 

4.  Telephones should not be used while you are in a bathtub, shower or pool. 

Immersion of the telephone or handset in water could cause an electrical 

shock. 

5.  Slots and openings in the cabinet back or bottom are provided for 

ventilation, to protect it from overheating. Do not block or cover these 

openings. Do not block the openings by placing the product on a bed, 

sofa, rug, or other similar surface. Do not place this product in a built-in 

installation unless proper ventilation is provided. 

6.  Only operate this product from the type of power source indicated on the 

marking label. If you are not sure of the type of power supply to your home, 

consult your dealer or local power company. 

7.  Plug the adaptor into an easily accessible electrical outlet near the 

equipment.

8.  Do not allow anything to rest on the power cord. Do not locate this product 

where the cord will be abused by persons walking on it. 

9.  Do not overload wall outlets and extension cords as this can result in the 

risk of fire or electric shock. 

10.  Never push objects of any kind into this product through cabinet slots as 

they may touch dangerous voltage points or short out parts that could 

result in a risk of fire or electric shock. Never spill liquid of any kind on the 

product.

11.   Never spill liquid of any kind on the product.

12.  To reduce the risk of electric shock, do not disassemble this product. If 

service or repair work is required, take it to a qualified serviceman. Opening 

or removing covers may expose you to dangerous voltages or other risks. 

Incorrect reassembly can cause electric shock when the appliance is 

subsequently used.    

13.   Do not expose the product to extreme temperatures such as areas 

near a hot radiator, stove or in a hot car. Do not place product upon 

other consumer electronic products such as; computer monitors, power 

amplifiers, etc.  

14.   Do not place lighted candles, cigarettes, cigars, etc., on or near the 

telephone.  

15.   Never touch uninsulated telephone wires or terminals unless the telephone 

line has been disconnected at the network interface.

16.   Never install or modify telephone wiring during a lightning storm.  
17.   Never install jacks or telephones in wet locations.   
18.   Use caution when installing or modifying telephone lines to prevent 

electrical shock and / or fire.

19.   Under the following conditions, unplug this product from the wall outlet 

and refer servicing to qualified service personnel: A) The power supply cord 

or plug is damaged or frayed. B) The product has been exposed to rain or 

water. C) The product does not operate normally by following the operating 

instructions. D) The product’s cabinet has been damaged. 

 

E) The product exhibits a distinct change in performance. 

20.   Avoid using a telephone during an electrical-storm.  There may be a remote 

risk of electric shock from lightning.  

21.   Do not use the telephone to report a gas leak in the vicinity of the leak.   
22.   Do not place this product on an unstable cart, stand, or table. The product 

may fall, causing serious damage to the product. 

23.   Only use attachments/accessories specified by the manufacturer. 
24.   Unplug this apparatus during lightning storms or when unused for long 

periods of time.

If your product utilizes batteries, the following additional precautions should 

be observed:

1.     Use only the type and size battery(ies) specified in the user manual.  

2.     Do not use this product if the battery door is removed or missing.

3.     Replace batteries that appear to be swollen or have damaged wiring. 
4.     Do not dispose of the battery(ies) in fire. They may explode. Check with local 

codes for possible special disposal instructions. 

5.     Do not open or mutilate the battery(ies). Released electrolyte is corrosive 

and may cause damage to the eyes or skin. It may be toxic if swallowed. 

6.     Exercise care in handling battery(ies) in order not to short out the 

battery(ies) with conducting materials such as rings, bracelets, and keys. 

The battery(ies) or conductor may overheat and cause burns. 

7.     Do not attempt to recharge the battery(ies) provided with or identified for 

use with this product that are not rechargeable. The battery(ies) may leak 

corrosive electrolyte or explode. 

8.     Do not attempt to rejuvenate the battery(ies) provided with or identified for 

use with this product by heating them. Sudden release of the battery(ies) 

electrolyte may occur causing burns or irritation to eyes or skin.

9.     When replacing battery(ies), all batteries should be replaced at the same 

time. Mixing fresh and discharged batteries could increase internal cell 

pressure and rupture the discharged battery(ies). (Applies to products 

employing more than one separately replaceable primary battery.)  

10.   When inserting battery(ies) into this product, the proper polarity or direction 

must be observed. Reverse insertion of battery(ies) may result in leakage or 

explosion.  

11.   When inserting battery(ies) into this product, do not twist or pinch the wires 

or allow wires to become pinched in battery door.  

12.   If storing over 30 days, remove battery(ies) from this product because the 

battery(ies) could leak and damage the product. 

13.   Discard “dead” battery(ies) as soon as possible since “dead” batteries are 

more likely to leak in a product.   

14.   Do not store this product, or the battery(ies) provided with or identified for 

use with this product, in high-temperature areas. Batteries that are stored  

in a freezer or refrigerator for the purpose of extending shelf life should 

be protected from condensation during storage and defrosting. Batteries 

should be stabilized at room temperature prior to use after cold storage.  

15.   If your product uses rechargeable battery(ies), charge the battery(ies) only 

in accordance with the instructions and limitation specified in the User’s 

Guide.

SAVE THESE INSTRUCTIONS

Limited Warranty
One Year Limited Warranty

CCT Tech USA Inc. (CCT), the licensed manufacturer of this GE® branded 

product, warrants this product to the original retail purchaser to be free of 

material and/or workmanship defects for a period of one year after the date 

of original retail purchase. Proof of the original purchase is required to obtain a 

remedy under this limited warranty and the product must be returned to CCT at 

your expense:

During the limited warranty period, CCT or its authorized service representative 

will repair or replace at CCT’s option, without charge, a materially defective 

product. We may use new or refurbished replacement parts. If we replace the 

product, it may be with a new or refurbished product of same or similar design. 

CCT may keep any removed or defective parts, and/or replaced product. The 

repaired or replaced product is warranted for the remainder of the original 

warranty or 90 days, whichever is greater.  Repair or replacement of this 

product at CCT’s option is your exclusive remedy.

This limited warranty only applies to products purchased, used and serviced in 

the United States and its territories, or Puerto Rico. If you purchased this product 

outside of the United States, its territories or Puerto Rico, contact your dealer for 

service information.

This is the only warranty applicable to this product. 

ALL OTHER WARRANTIES 

Troubleshooting 

Problem

Cause/solution

No dial tone

• 

Check installation: make sure the telephone 

line cord is connected to the base unit and a 

modular phone jack (RJ-11).

•  Unplug the telephone line cord. Allow the 

unit to remain completely unplugged for 1 to 

2 minutes. Reinstall the telephone line cord, 

place the handset on the base, wait for 1 to 2 

minutes and then test the unit again.

• 

Try disconnecting and reconnecting the 

coiled cord into the handset and base to 

ensure proper connection.

•  Check the switch hook. Make sure it fully 

extends when the handset is lifted from the 

base.

• 

Test the jack by moving the product in 

question to another phone jack, or try a 

working telephone in the jack where the 

product is currently located.

• 

Place the handset on the base for at least 20 

seconds.

Static or 

noise on 

line

• 

If you have DSL high speed Internet service, 

be sure you have a DSL filter installed at 

every jack where a phone is installed.   

• 

Check your telephone line cord and handset 

coiled cord for wear and tear. 

Problem

Cause/solution

Low 

handset 

volume

• 

Check the handset receiver volume setting.

EXPRESS OR IMPLIED INCLUDING ALL IMPLIED WARRANTIES OF 

MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY 

DISCLAIMED. CCT IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, 

CONSEQUENTIAL OR SIMILAR DAMAGES INCLUDING, BUT NOT LIMITED TO , 

LOST PROFITS OR REVENUE, INABILITY TO USE THE PRODUCT, OR ANY OTHER 

ASSOCIATED EQUIPMENT, THE COST OF SUBSTITUTE EQUIPMENT, AND ANY 

CLAIMS BY THIRD PARTIES RESULTING FROM THE USE OF THIS PRODUCT. 

This warranty gives you specific legal rights, and you may have other rights that 

vary from state to state. Some states do not allow the exclusion or limitation 

of incidental or consequential damages, so the limitations or exclusions stated 

above may not apply.
What Is NOT Covered Under This Limited Warranty

•  Normal wear and tear or cosmetic damage.
• 

Damage due to accidents, misuse, physical force, improper installation or 

operation, mishandling, neglect, fire, heat, water, humidity, liquids, insect 

infestation, or other intrusion.  

•  Products that have been repaired, altered or modified by anyone other than 

CCT or its authorized service representative. 

•  Problems caused by signal conditions, radio interference, network reliability, 

cable or antenna systems.

• 

Damage caused by use of non CCT accessories or misapplication.

•  Products whose serial numbers have been removed, altered or rendered 

illegible.

• 

Products purchased, shipped from, used or serviced outside the United 

States.

•  Batteries.
• 

Products used for business, commercial or institutional purposes.

• 

Damage caused by acts of nature such as, but not limited to, lightening 

damage.

•  Products returned without valid proof of purchase.

How To Obtain Warranty Service

Call our customer service center at 

1-877-394-9775

. Our customer service 

specialist will assist you in obtaining warranty service. Please have a paper and 

pencil handy to write down the warranty service return instructions. 

-OR-

You may visit our web site at 

www.gephones.com

 for troubleshooting, FAQs, 

and information on warranty service.

Problem

Cause/solution

Static or 

noise on 

line

• 

Check for noise on other telephones on the 

same line. Disconnect all phones and plug 

one phone in at a time. If the noise/static 

persists on all jacks, it could be a problem 

with the telephone line. Check with your 

telephone service provider (charges may 

apply).

Phone does 

not ring

• 

Make sure the 

ringer

 switch is set to 

ring 1

 or 

ring 2

.

• 

You may have too many extension phones on 

your line. Unplug some extension phones.

• 

Check for a dial tone. If there is no dial tone, 

see solutions for 

No dial tone

.

Cannot 

dial from 

memory 

locations

• 

Make sure you stored the memory buttons 

correctly. Try restoring the memory location. 

Be sure to include any dialing prefixes like 

“1” and/or an area code just as you would if 

dialing the number manually (see 

Memory

).

• 

Make sure the telephone is properly installed. 

Lift the handset and listen for a dial tone. If 

you don’t hear a dial tone, recheck or repeat 

the installation steps.

Cannot be 

heard by 

other party

• 

Make sure the telephone line cord is securely 

plugged in.

• 

Make sure extension phones are not in use 

at the same time you are using the phone. 

It is normal for the volume to drop when 

additional extension phones are used at the 

same time.

9

11

13

15

17

10

12

14

16

18

To dial a number from memory

1.  Lift the handset, and wait for a dial tone. 

2.  For 

0-9

 memory locations, press 

mem

 followed by the 

desired location button to call.

 

-OR-

  For one-touch memory locations, press the desired button (

A

B

 or 

C

) to call.

To erase a stored number

1.  Press the 

store

 button.

2.  Press the 

redial

 button.

3.  Press the 

store

 button again.

4.  Press the desired memory location button, and then return 

the handset to the telephone base.

Chain dialing from memory

This feature allows you to initiate a dialing sequence from 

numbers stored in the memory while you are on a call. This 

feature is useful if you wish to access other numbers (such as 

bank account information or long distance service) from the 

memory. The following example shows how you can use chain 

dialing to make a call through a long distance service. 

The Number For

Memory Location

Long Distance Access Number

1

Authorization Code

2

Frequently called long distance number

3

1.  Lift the handset.
2. Press 

mem

 followed by 

1

.

3.  When you hear the access tone, press 

mem

 followed by 

2

4.  At the next access tone, press 

mem

 followed by 

3

.

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