HELP US HELP YOU…
Read this guide carefully.
It is intended to help you operate and maintain your
new refrigerator properly.
Keep it handy for answers to your questions.
If you don’t understand something or need
more help, call:
GE Answer Center
®
800.626.2000
24 hours a day, 7 days a week
If you received a damaged refrigerator…
Immediately contact the dealer (or builder) that sold
you the refrigerator.
Save time and money.
Before you request service…
Check the Problem Solver in the back of the guide. It lists
minor operating problems that you can correct yourself.
Write down the model & serial numbers.
You’ll see them on a label at the left side of the fresh
food compartment.
These numbers are also on the Consumer
Product Ownership Registration Card that came
with your refrigerator.
Before sending in the registration card, please write
these numbers here:
Model Number
Serial Number
Use these model and serial numbers in any correspondence
or service calls concerning your refrigerator.
IF YOU NEED SERVICE
To obtain service, see the Consumer Services page in
the back of this guide.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy with the
service you receive, here are three steps to follow for
further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In most
cases this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not resolved, write:
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
2
NO DEFROSTING
It is not necessary to defrost the freezer or fresh food compartments. Your
refrigerator is designed and equipped to defrost itself automatically.
However, some frost on packages is normal.
CFC DISPOSAL
Your old refrigerator has a cooling system that used
CFCs (chlorofluorocarbons). CFCs are believed to
harm stratospheric ozone.
If you are throwing away your old refrigerator, make
sure the CFC refrigerant is removed for proper
disposal by a qualified servicer. If you intentionally
release this CFC refrigerant you can be subject to
fines and imprisonment under provisions of the
federal Clean Air Act.
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